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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Kamal Gopal Rawat
05/02/2020
Assistant Manager, Willis Towers Watson
Complete, clearly explained content beneficial for business
“The complete content and clearly explained concepts with sufficient workings were very beneficial. This course is a must-do and directly relates to our business requirements.”
Lean Six Sigma Black Belt
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Imon Ghosh
19/01/2020
Sr. Manager, Tata Consultancy Services
Complicated Concepts Made Manageable Through Helpful Hands-On Learning
“The concepts were vast and complicated, but the way they were explained and the hands-on provided were very helpful. This method made the learning process manageable and effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Vishal Gupta
19/01/2020
Delivery Manager, Tata Consultancy Services
Excellent content; must-do course
“The content and the trainer’s explanation of the content were excellent. This great course is a must-do for enhancing skills and widening your problem-solving approach.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Rajendra Kumar Maharana
19/01/2020
Assistant Manager, Tata Consultancy Services
Course Detailed Industry Alignment with Statistics; Awesome for Knowledge Seekers
“The course provided great details about how industries are aligned with statistics and other analyses. It is an awesome course for knowledge seekers.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Pallav Rohatgi
19/01/2020
Manager, Brightstar Telecommunications (I) Limited.
Practical Tools and Techniques Were Beneficial
“The practical application of tools and techniques was very beneficial. The interactive course makes you industry-ready.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sandip Sahoo
19/01/2020
Manager, Tata Consultancy Services
Impressive Simplicity in Explaining Complex Theories
“The simplicity of explaining complex theories was impressive. This clear explanation made the complex concepts easier to grasp.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Tapan Kumar Chattopadhyay
19/01/2020
Assistant Manager(Delivery Excellance & Risk Management), Tata Consultancy Services
Useful case study; prepares for MBB
“The real-time case study with relevant examples, along with tool and technique-based applications, was very useful. It will help me apply these skills in my existing field and is good preparation for MBB courses.”
Lean Six Sigma Black Belt
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Priyabrata Chatterjee
19/01/2020
Delivery Assurance Facilitator, Tata Consultancy Services
Informative Content with Examples; Interactive Workshop Enhanced Understanding
“The detailed content with lots of examples to go through was very informative. The interactive workshop provided a good understanding of the Six Sigma BB concept and its usage.”
Lean Six Sigma Black Belt