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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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AKHIL KUMAR DUBEY
06/01/2019
Chief Manager, Adventz Group
Training: Beneficial for effective statistical methods.
“The statistical analysis part of the training was very beneficial. It provided a thorough understanding of how to apply statistical methods effectively.”
Lean Six Sigma Black Belt
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GEETIKA PAUL
06/01/2019
PROCUREMENT ADMINISTRATOR, Tiffany FoodsLimited.
Top-notch delivery; best for LSS Black Tools
“The course delivery and exhaustive knowledge provided by Mr. Khatri were top-notch. Benchmark is the best place to gain knowledge about Lean Six Sigma Black Tools.”
Lean Six Sigma Black Belt
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Abhijeet Soni
06/01/2019
AVP – F&A Operations, QX Global Group
Course Contents Explained Clearly and Systematically
“The way the course contents were explained was very clear and systematic. This approach ensured that even complex concepts were easily understood.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
SWAPNA NAIR
06/01/2019
ASSISTANT MANAGER -QUALITY & OPERATIONS EXCELLENCE, DHL
Concepts Detailed, Especially Tool Usage
“The concepts were detailed, especially on how to use the tools. This thorough approach ensured a deep understanding of the methodologies.”
Lean Six Sigma Black Belt
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Parsa Karthik
06/01/2019
Research Manager, Sun Pharma
Good Clarity on Concepts with Structured Explanation
“The clarity on the concepts and the explanation methodology were very good. The structured approach made complex topics easy to understand.”
Lean Six Sigma Black Belt
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Himanshu Sharma
06/01/2019
Senior Manager, Home Credit
Highly Knowledgeable Trainer VK Impressive
“The trainer was one of the best I’ve seen so far. Mr. VK is highly knowledgeable and effective in his teaching methods.”
Lean Six Sigma Black Belt
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Ashok Kumar Sharma
06/01/2019
Domain consultant, Tata Consultancy Services
Comprehensive Content Developed Statistical Skills and Structural Approach
“The course content was very comprehensive and detailed. The training program has significantly developed my statistical skills and empowered me to approach existing processes more structurally.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Manish Kaushik
06/01/2019
Head Security, Home Credit
Excellent Trainer with Amazing Content Delivery
“The trainer was excellent. The content coverage and the delivery by the instructor were amazing.”
Lean Six Sigma Black Belt