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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Bidisha Das
02/06/2019
Quality Manager, HCL
Practical Examples Enhanced Understanding of Concepts
“The content and practical examples helped in better understanding the concepts. These examples made the learning experience more effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Deesha Rane
02/06/2019
Operation Excellence Specialist, Amazon
Informative Examples Enhanced Subject Matter Understanding
“The depth and examples provided were very informative. They enhanced my understanding of the subject matter.”
Lean Six Sigma Black Belt
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Yamini Peta
02/06/2019
Team leader, AGS Health
Excellent Training by Srinivasan Sir.
“The training provided by Srinivasan Sir was excellent. He made us understand the concepts with live examples, and I am grateful for his instruction. The mentor’s training is very good.”
Lean Six Sigma Black Belt
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Srilakshmi Pananthala
02/06/2019
Sr. Manager Delivery Assurance, Trianz Holdings Private Limited
Practical examples and Minitab use aid implementation
“The approach of the training process, with more practical examples and the use of Minitab, was very good. This approach will be very helpful for implementing process improvements and saving costs for the organization.”
Lean Six Sigma Black Belt
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Maharnab Goswami
02/06/2019
Sr Manager -Lean Digital Transformation, Genpact
Excellent Training with Strong Fundamentals and Clear Explanations
“The training quality was excellent. The fundamentals are very strong in the training material and well explained by the trainer.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
NICHENAMETLA GAUTAM
02/06/2019
SENIOR RESIDENT, AIIMS
Effective Six Sigma Teaching Method Boosts Understanding
“The teaching method was very effective. It provided a good understanding of Six Sigma methods to apply in my work.”
Lean Six Sigma Black Belt
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Sarika Punglia
02/06/2019
Operations Lead, Google
Illustrative Practical Examples Linked Theory to Real-World Applications
“The practical examples were very illustrative. They helped in relating theoretical concepts to real-world applications.”
Lean Six Sigma Black Belt
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Arunkumar AG
23/05/2019
Test Lead, Gain Credit
Quality Improvement Focus with Practical Examples
“The training focused on improving quality through appropriate criteria and measurement; it included practical examples and good presentations.”
Quality Certified Professional