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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Mohamed Aamir Hussain
12/07/2021
Manager
Hoshin Kanri Course Unlocked Knowledge Treasure
“If you are looking for a treasure, a treasure of knowledge in the domain of Lean, Strategy and it’s implementation and Planning then the Hoshin Kanri Practitioner course by Benchmark SS is a no brained. The trainer was exceptional in the way he led the course gave real life examples from his extensive experience and made very pertinent points to the multiple facets and aspects of Strategic Planning and Implementation using Hoshin Kanri. Would strongly recommend this course for anyone looking to begin using Hoshin Kanri as a Strategic Planning and Implementation tool specially as in this course we learn by doing. Excellent course, excellent trainer definitely unlocked a treasure, and received the gift of knowledge that is Hoshin Kanri.”
Hoshin Kanri Practitioner
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Abilash Mohandas
12/07/2021
Head- Lean Operational Excellence, Bank Dhofar
Valuable Knowledge and Techniques via Assignment
“The course provided valuable knowledge and application of techniques through the course assignment.”
Hoshin Kanri Practitioner
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Purvesh Gunvantray Jobanputra
11/07/2021
Trainer Had Good Knowledge; Sessions Informative and Clear
“The trainer had good knowledge. The sessions were informative and clear, making the learning process effective and enjoyable.”
Lean Six Sigma Green Belt
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Interactive Sessions with Hands-On Practice Exercises
“Interactive sessions were great. There are lot of practice exercises to provide hands-on experience on the lessons learnt.”
Lean Six Sigma Black Belt
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Rajeev Kumar Yadav
11/07/2021
MANAGER, Ecom Express Private Limited
Intense and Process-Oriented Course with Helpful Faculty
“Very Intense and process oriented course with ample scope of practice and Knowledgeable and helpful facility .”
Lean Six Sigma Black Belt
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Great Experience with Experienced Faculty and Useful Material
“It was truly a great experience. The faculty was highly experienced, and the course material provided was very useful, ensuring a thorough understanding of the subject.”
Lean Six Sigma Green Belt
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Simple, well-explained content made complex topics accessible
“The content was simple and easy to understand. The concepts were well explained, ensuring that even complex topics were made accessible.”
Lean Six Sigma Green Belt
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Excellent interaction with knowledgeable trainer.
“Excellent interaction. Doubts were cleared immediately. The trainer was professional and very knowledgeable. Overall, I am happy that I chose Benchmark.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt




