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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Gained Confidence in Concepts; Great Learning Journey with Supportive Team
“As a quality associate, I’m a part of the process excellence team in HCL and aware of the terminologies, but after this session, I’m much more confident with the concept part of it. It was a great learning journey. Thanks, Mayank and the whole team for the wonderful support and guidance. Hopefully, we’ll be in touch soon to continue my learning journey with Benchmark. Thank you.”
Lean Six Sigma Green Belt
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Engaging and Informative Lean Learning Experience
“It’s overall a wonderful experience by learning concepts of Lean. Nice explanation by faculty. The sessions were engaging and informative.”
Lean Six Sigma Green Belt
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Interactive Live Sessions with Individual Attention and Effective Communication
“The trainings were giving individual attention, and the live session was very interactive. I loved the way the communication was handled by the team.”
Lean Six Sigma Green Belt
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Course Points Well Detailed and Doubts Clarified
“Each and every point of this course was well detailed, and each doubt was taken seriously and clarified. I am very satisfied with Benchmark Six Sigma, the course content, and the trainer Mr. V. Raman.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Excellent Mentors and Course Literature Provided
“Excellent mentors and very good literature for course. theoretical and practical approach. “
Lean Six Sigma Black Belt
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Tammineedi Nirmala Devi
18/07/2021
Good Concepts Delivered; More Field-Specific Examples Desired
“Overall, the concept delivered is good, but as I am in construction management, I expected more examples relevant to my field. However, the crew is a mix of various fields, and the overall delivery and experience are fine.”
Lean Six Sigma Green Belt
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Well-narrated sessions simplified new concepts
“Sessions were well narrated, making it easy to understand new topics and concepts.”
Lean Six Sigma Black Belt
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Archana Handa
12/07/2021
EY
Well-Structured MBB Program with Detailed Explanations
“Each competency in the overall MBB program has been so well-structured and very specific to meet the needs of my training goals. All the concepts, modules were explained in detail by using examples, practical exercises/scenarios meaningful to participants. Thanks to VK and team for making the training engaging and insightful.”
Business Excellence Master Black Belt