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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Six Weeks Transformed Professional Outlook
“The journey through these 6 weeks has transformed our professional footprint and outlook, putting us at par with the best. Hope to add value to the organization we serve and the people we come across with these competencies on our shoulders. Thank you Benchmark and VK Sir.”
Business Excellence Master Black Belt
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Amazing Training Module; Complete Package for MBB
“This is a really amazing training module and thanks to you so much for your effort and time spent creating such a beautiful training module that is based on practical requirements. This is a complete package for an MBB which can be easily used in daily work life to drive process improvement.”
Business Excellence Master Black Belt
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Mohit Kumar
08/12/2021
Supervising Associate, EY
Powerful Modules in MBB Program
“All the modules covered in Business Excellence Master Black Belt program were powerful. BME, SRPA and BVA were the most interesting competencies covered.”
Business Excellence Master Black Belt
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James Bob San Jose Lawless
08/12/2021
Supervising Associate, EY
Modules Delivered Excellently by Friendly Facilitator VK
First, the modules and examples were delivered excellently. All of our questions were answered plus a bit of fun on the side. Second, Sir VK (facilitator) is super friendly and accommodating to all of his students. He explained all of the modules in such a way everyone will comprehend. Lastly, overall – this was a very meaningful course.
Business Excellence Master Black Belt
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Prashant Philip Vargis
07/12/2021
Supervising Associate, EY
Exceptional Learning Experience
The training was highly insightful, well-structured, and effectively delivered. It provided valuable knowledge and practical takeaways, making the learning experience both engaging and impactful.
Business Analytics Foundation (SP)
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Mohit Kumar
07/12/2021
Supervising Associate, EY
Comprehensive and In-Depth Training
A well-structured and detailed training program that covers concepts thoroughly for a deeper understanding.
Strategic RPA Practitioner
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Well-Balanced Course with Great Interactions
“Great Interactions !! Very well balanced course with a brief (but sufficient) theory section followed by an immersive bit development exercise. Well executed !! Would certainly recommend it to others.”
Strategic RPA Practitioner