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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Abhilash Damodaran
28/10/2022
Manager, Zellis
Useful Lean Training with Interactive Sessions
“Very useful and interesting 2 days session. Mr. Khatri gave good insight into the Lean training and kept the participants interacting. Really helpful training.”
Lean Practitioner and Lean Guide
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Helpful Workshop for Process Improvement
“The workshop was really helpful in terms of productive thinking in various process improvement areas.”
Lean Practitioner and Lean Guide
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Informative Session; Trainer Answered Queries
“Very good informative session. The trainer was very polite and answered our queries. This will definitely help in our daily operations.”
Lean Practitioner and Lean Guide
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Relatable Lean Training by Vishwadeep Khatri
“The lean practitioner training was a very relatable one. The way Vishwadeep Khatri took the training was very interesting, understandable, and simple. I have a large takeaway from this.”
Lean Practitioner and Lean Guide
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Excellent Teaching with Relatable Examples
“V K was excellent and explained the entire content with relatable examples. I liked his way of teaching very much. He is welcoming and encourages participants to ask questions.”
Lean Practitioner and Lean Guide
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Training Helps Eliminate Wastage and Plan Better
“This training really helps to get ideas on how to eliminate wastage and to create a better work plan.”
Lean Practitioner and Lean Guide
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Deeper Understanding of Lean Concepts
“Even though I have heard these terms, never had a good understanding of LEAN. This training helps to get a deeper knowledge on terms and calculations.”
Lean Practitioner and Lean Guide
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Highly Informative and Value-Added Lean Session
“It would be much better if there were a few more stars to rate my feedback as it was much more informative & value-added session for me. It really helped me to learn and get the basics of Lean Practicing.”
Lean Practitioner and Lean Guide