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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Snehal Gawade
11/12/2022
Automation Solution Engineer, Allstate India
Effective BB Training through Engaging Sessions
“Well-structured training modules & training material made BB training effective. VR sir made all sessions engaging which enhanced learning outcomes.”
Lean Six Sigma Black Belt
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Sridhar K
11/12/2022
Customer Service & Operations Unit Leader, NatWest Group
Good Training; More Practice Sessions Desired
“Training was good; however, more practice sessions or papers will help to understand the concepts deeper. Thank you.”
Lean Six Sigma Green Belt
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Well-Organized Content and Great Trainer Rao
“Benchmark course content is well organized and presented, which helped me to accept the new knowledge quickly. Rao Sir is a great trainer, and I fully enjoyed the training session, he explains everything in detail and make it easier to understand the concepts, Rao Sir is very knowledgeable and willing to answer questions as they came up. Those who want to go for online courses definitely go with Benchmark. Thank you so much for the great training sessions and all support and knowledge given by Rao Sir during these training sessions !!”
Lean Six Sigma Black Belt
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Course: Excellent real-world examples and structure.
“The course did an excellent job of giving real-world examples to relate to the subject matter, and the training is very interesting and well-structured.”
Lean Six Sigma Green Belt
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Saurabh Dhaked
08/12/2022
Sr Manager, Business Excellence, ABIS Export
MBB lifecycle enriches business skills effectively.
“In the full MBB lifecycle, I felt like a student which increases my learning hunger multi-fold as session passing consequences inculcate many new business acumen skills, tools & techniques. It proved to be a great learning session and I strongly recommend it to guys who have MBB certification in their add-on skills bucket.
Business Excellence Master Black Belt
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Gitarchana Roy
04/12/2022
Well-Designed Course Covering Latest Topics
“The course was well designed . The pace of teaching was good. The topics covered were latest in the industry”
Agile Leadership Practitioner
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Balamurali.B
04/12/2022
Senior Manager, Ashok Leyland
Structured Agile Leadership and Exercises Explained
“Very detailed and structured way of explaining the agile leadership Interesting exercises gives good understanding about various concepts.”
Agile Leadership Practitioner
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Dimple Patel
04/12/2022
Program Manager Quality Assurance, Vasta Global Bioinformatics
Session helped understand Agile thinking benefits
“The session helped us to understand how Agile thinking can be used and benefit our work. Concepts were thought with easy to understand the day to day scenarios in our work life.”
Agile Leadership Practitioner