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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Michael Navin Xavier
03/10/2022
Associate Director – Client Services, Virtusa Consulting
Insightful Agile application and team empowerment lessons
“Great to learn where Agile can be used and how people and teams can be energized and empowered. The section on where we need agility is a clearly insightful one and last but not least how do we bring about that change which we so much desire. Thank you VK sir”
Agile Leadership Practitioner
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Anuj Bhatnagar
03/10/2022
Sr. Architect – Customer Value, Celonis
Well-Structured Course with Interactive Exercises
“Comprehensive and very well-structured course to succeed as leaders in the VUCA world, which is the new normal now. The interaction and hands-on/ group exercises helped to understand the concepts better and it was fun throughout the 2 days.”
Agile Leadership Practitioner
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Dimple Tiwari
03/10/2022
Business Excellence Manager, T.EN Global Business
Awesome Session with Well-Explained Topics and Relevant Exercises
“Awesome session with lots of relevant exercises, All the topics were well explained. Thank you for this wonderful session. “
Agile Leadership Practitioner
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Anjali Nair
03/10/2022
Quality Manager, Tata Consultancy Services
Sessions explained well; thanks VK sir
“Each session was explained with examples and learned a lot from this session. Thanks, VK sir”
Agile Leadership Practitioner
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Godwin
03/10/2022
Senior Program Manager, Amazon
Overview and Exercises on Concepts
“Good overview, lots of exercises and concepts”
Agile Leadership Practitioner
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Ashish Kumar Sharma
03/10/2022
Assistant Vice President, Genpact
Introduction to Agile Concepts with Excellent Insights and Content
“Agile is a new concept for me and I understand have a long way to get to be comfortable with the concepts. Thanks for providding excellent insights and great content.”
Agile Leadership Practitioner
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John Oppermann
03/10/2022
Associate General Manager, CB Richard Ellis
Excellent Training Needed in Post-COVID World
“Excellent Training & much needed in today’s Post Covid World”
Agile Leadership Practitioner
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Lokesh Anbalagan
03/10/2022
AVP – Operations, GeBBS Health Care Solutions
Simple Understanding of Agile Leadership Through Practical Exercises
“Understanding the components, principles, and techniques of Agile Leadership Practitioner was made super simple with a lot of exercises made the session easy to understand and helpful to make changes in real-life scenarios.”
Agile Leadership Practitioner