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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Great Workshop with Easy Lean Approach
“The workshop was great and it had an easy approach to all lean concepts. This changes the way we think. Thank you VK, sir.”
Lean Practitioner and Lean Guide
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Great sessions; VSM topic insightful
“VK delivered great sessions with crisp content and a deep insight. VSM topic was a great learning.”
Lean Practitioner and Lean Guide
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Amazing Learning of Lean Tools Guided by VK Sir
“Thank you VK sir for guiding and showing me the right way. We learned many tools and techniques in the last 2 days on the lean methodologies. Amazing Learning!!”
Lean Practitioner and Lean Guide
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Vidhya Rathinavelu
09/04/2023
Manager – PEx, Cognizant
Sessions Provided Huge Clarity on Concepts
“The sessions were very clear and the clarity that I got on the concepts post the sessions is huge. I can definitely incorporate some of these in my line of work. Along with manufacturing examples, service industry-based examples were also discussed.”
Lean Practitioner and Lean Guide
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Deep Learning with Examples in VSM and More
“Huge and useful deep learning with examples in VSM and in all other topics.”
Lean Practitioner and Lean Guide
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Lean Concepts Made Simple with Real-Time Examples by VK Sir
“All the Lean concepts are covered in this program with examples that help us to understand very easily. VK sir makes the subject simple and easy with real-time examples. Thank you.”
Lean Practitioner and Lean Guide
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Excellent Course to Upskill Professionals Across Domains
“Excellent course to upskill oneself and equally important for professionals across domain “
Lean Six Sigma Black Belt
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Partho Karmakar
09/04/2023
Lean practices session by VK
“An insightful session on Lean practices by VK. I look forward to more quality sessions from a knowledgeable and experienced trainer.”
Lean Practitioner and Lean Guide