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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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BB Course Enhanced Thinking and Leadership Qualities; Thanks to Venugopal Raman
“Going through this BB course makes me think and act better than before and enables leadership quality within. Thanks, Venugopal Raman, for the thoughtful sessions.”
Lean Six Sigma Black Belt
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Beneficial Six Sigma Training Made Easy
“Great to have this Six Sigma training in the easiest way! The training was highly beneficial.”
Lean Six Sigma Green Belt
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Excellent Interactive Program Enhanced Black Belt Statistical Knowledge
“An excellent interactive learning program enhancing the statistical knowledge on Black Belt methodologies.”
Lean Six Sigma Black Belt
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Insightful sessions; appreciation for trainers
“Yes, the sessions were really insightful and had an in-depth coverage of topics. My appreciation for Mayank as well as Mr. Raman, who took the final session and really summed our learnings nicely. Looking forward to the BB sessions soon!”
Lean Six Sigma Green Belt
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Course Offers Invaluable Knowledge for Growth
“The course is not just about obtaining a certificate; it offers a wealth of knowledge that is invaluable for professional growth and development.”
Lean Six Sigma Black Belt
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Informative Content with Methodical and Inventive Techniques for Issue Targeting
“Quite Informative and Insightful Content. Very methodical, structured and inventive techniques to target issues at hand.”
Creativity and Innovation Practitioner
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M B Rahul Ganapathy
05/07/2023
Manager, Flipkart
Awesome Session with TRIZ Exercise Provided Structured Solutions
“Awesome session with great insights. This session is an eye-opener for solutions. Most industries concentrate on root causes but we are left guessing when it comes to finding solutions in a structured manner, TRIZ exercise will help a lot in the solution part, also VK explains it just in the right manner, so it becomes easy and more effective.”
Creativity and Innovation Practitioner
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New TRIZ Principles techniques explained thoroughly
“New technique (40 TRIZ Principles) learnt on business problem solving. Very well explained in sessions on innovative thinking, resolving contradictions, ideality, inventive problem-solving techniques, 39 Engineering parameters, Triz matrix, 40 TRIZ principles, etc.”
Creativity and Innovation Practitioner