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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Informative and Practical Problem-Solving Approach
“Informative, interactive, and went well with solving problems. The practical approach to problem-solving was very helpful.”
Lean Six Sigma Green Belt
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manvi garg
10/12/2023
Manager, Encore Capital Group
Good Training; Trainer Explained Everything Well
“It was good; the trainer explained everything pretty well. The clarity of explanations was excellent.”
Lean Six Sigma Green Belt
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The trainer’s Expertise Made Sessions Effective
“The trainer is very good with the content and is ready with a handful of real industry examples in case anyone is not understanding the general concept. His expertise made the sessions highly effective.”
Lean Six Sigma Green Belt
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Sagarneel Tarafdar
10/12/2023
Quality Analyst, Globiva
Meticulously Organized Course with High-Quality Materials
“The course content was very well designed and well-modulated. The organization of the material made it easy to follow.”
Lean Six Sigma Green Belt
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Strategic Insights for High ROI
Effectively articulated with real-world examples, making it an invaluable resource for top management to prioritize projects and maximize returns.
Business Value Analyst
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Amar Dhall
03/12/2023
Deputy General Manager, Cognizant
Black Belt Refreshed Concepts Used 10 Years Ago
“The Benchmark Black Belt course refreshed my Six Sigma concepts which I had used 10 years back when I did my GB from GENPACT in 2014. The details of each and every concept explained by the trainer were excellent as they were from real-life operations. Thank you Benchmark Team.”
Lean Six Sigma Black Belt
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Morsalin Rashid
03/12/2023
Supply Chain Planning Manager, ACI Logistics Limited
Learning In-Depth Statistics Enjoyably for Enthusiasts
“Fantastic approach to learning for the continuous improvement enthusiasts. The most horrific statistical theorems are being taught with in-depth knowledge in an enjoyable atmosphere!”
Lean Six Sigma Black Belt
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Good Training; Suggests More Practical Work on Projects for Real Understanding
“It was good; however, there could have been some more practical work on projects that could help us to understand how the learnings and tools can work in real scenarios. The hands-on approach would enhance understanding.”
Lean Six Sigma Green Belt