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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Training Provided Applicable Insights and Learned Many Things
“Learned many things, and the training was also very appropriate. Thank you. The insights gained were highly applicable to my work.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Best Trainings Attended; Sessions Lively and Practical
“One of the best trainings I have attended. The sessions were very lively and had practical instances to relate to most of the topics. I thoroughly enjoyed the training. Kudos to the trainer.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Viswanath Satyanarayana Nalli
31/12/2023
Program Manager, Amazon
CI via TRIZ Enhances LSS Innovation
“CI via TRIZ principles is a new and innovative concept which can really help to provide innovative solutions in LSS.”
Creativity and Innovation Practitioner
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Virendra Kuril
31/12/2023
Sr. Manager, Sun Pharma
Informative Program Useful for Future Assignments
“The program was informative and helpful for our future assignments in the industry. Statistical tools are very useful for day-to-day product development activities in our research and development activities.”
Lean Six Sigma Green Belt
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Simple Teaching, Cooperative Team, Enjoyable Sessions
“The teaching way is very simple, and the team is very cooperative. The supportive learning environment made the sessions enjoyable.”
Business Excellence Master Black Belt
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Five-Week Module Built Confidence in DMAIC Implementation
“This comprehensive five-week module has given me the confidence of being able to implement DMAIC. The structured approach is highly effective.”
Lean Six Sigma Black Belt
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Dhayalan S dhaya
24/12/2023
Process engineer, Asahi India Glass Limited
Engaging, Practical, and Invaluable Session Experience
“This had a perfect and interesting session. The engaging content and practical applications made it an invaluable experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Clear Sessions with Live Examples Enhanced Understanding
“All the sessions were very good. It is so clear, and the live examples given by the trainer were very helpful to understand the concepts clearly. Thanks for all the useful sessions.”
Lean Six Sigma Green Belt