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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Milind Sharad Kanvinde
15/11/2024
Quality Manager, Hapag Lloyd
Very Effective Workshop with Live Case Studies
“Very effective workshop with many casestudies and LiIve examples”
Lean Six Sigma Green Belt
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Bhavita Gohil
15/11/2024
Manager, Hapag Lloyd
Well-Structured Content with Practical Examples
“Content was well-structured Explanations were easy to understand, and the practical examples offered clarity on how to implement the concepts”
Lean Six Sigma Green Belt
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Expert Trainer Used Relatable Real-Life Examples
“The Trainer was an expert on the concepts and explained them with examples across industries. The exercises were relatable to real life scenarios”
Lean Six Sigma Black Belt
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NILESH VIRENDRA POPAT
15/11/2024
Director, Hapag Lloyd
Parag Delivered Effective Training with Industry Examples
“Parag Mehta have delivered the training program effectively and efficiently. Examples used were good mix of our industry so that we can relate to the subject and also some good market examples mix. Effective and Efficient use of time by Parag and from Benchmark there was an openness to meet the needs. Overall satisfactory results. Kudos!”
Lean Six Sigma Green Belt
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Dhaval Joshi
15/11/2024
Process specialist, Lanxess
Virtual Training Exceeded Expectations; Venu Was Awesome
“I never thought that remote BB training would be so fruitful. I completed green belt in classroom training and was not expecting much from this training thinking it was virtual. But i was wrong, Venu was awesome with training and made even tough topics look easy to understand.”
Lean Six Sigma Black Belt
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Lavkush Kandu
15/11/2024
Sr. Manager, Hapag Lloyd
Parag’s Clear Explanations Related to Daily Operations
“Parag is very nice trainer, he has explained everything very well with examples which we can corelate with our day-to-day operations”
Lean Six Sigma Green Belt
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Muskan Sharief
15/11/2024
Senior Associate, TESCO
Great Session; Informative and Interactive
“Great Session, very informative and interactive”
Lean Six Sigma Green Belt




