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Oberoi Hotels Resorts
Elevating Excellence in Luxury Hospitality
As one of the most iconic names in luxury hospitality, Oberoi Hotels & Resorts stands for excellence, attention to detail, and personalized guest experiences. Our engagement involved teams dedicated to enhancing service processes, fostering structured thinking, and ensuring internal alignment without compromising the elegance of the guest journey.
It was a delight to work with professionals who blended warmth with analytical thinking. Their focus on continuous improvement within a high-touch service model made this engagement uniquely enriching.
Testimonials for Benchmark Six Sigma
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Rakshit Arora
26/09/2019
Google
Client-First Approach Emphasized Importance of Defining Success Metrics
“A client-first approach in every problem-solving scenario highlighted how clearly defining success metrics can steer actions in the right direction.”
Lean Six Sigma Green Belt
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Harpreet Kaur
26/09/2019
Google
Impressive Breadth of LSS Coverage in Two-Day Training
“The breadth of coverage for Lean Six Sigma was impressive; it was nicely packed into two days of training.”
Lean Six Sigma Green Belt
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Richa Sharma
26/09/2019
Google
Clear and Concise Explanation of DMAIC Roadmap and LEAN Concepts
“I expected to learn about LEAN concepts and practical application scenarios in day-to-day work; I found the DMAIC roadmap particularly interesting, with each aspect explained clearly and concisely.”
Lean Six Sigma Green Belt
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Gagandeep Kaur
25/09/2019
Google
Relatable Concepts Influenced Existing Work Processes
“The concepts discussed were relatable to our current DM work streams, influencing our existing work processes.”
Lean Six Sigma Green Belt
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Priyamwada Singh
25/09/2019
Google
VK’s Excellent Session with Engaging Examples and DMAIC Introduction
“The trainer, VK, was excellent in conducting the session and engaging everyone. His use of Google terminology and day-to-day examples was impressive, introducing us to project management and the DMAIC principles.”
Lean Six Sigma Green Belt
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Sayan Dutta
25/09/2019
Google
Effective Illustration of Lean Frameworks and Productivity Tools
“Lean frameworks for business efficiencies, problem-solving tools, and concepts/tools for building productivity across organizations were effectively illustrated through various examples.”
Lean Six Sigma Green Belt
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Ankita Malhotra
25/09/2019
Google
Examples Made Understanding of Prioritization and Efficiency Easier
“Various examples were shared, making it easier to understand prioritization and efficiencies in existing and new processes.”
Lean Six Sigma Green Belt
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Neha Gupta
25/09/2019
Google
Theory-Application Connection Established; Improved Processes with Vendors
“Working closely with vendors, I was looking for ways to improve overall processes and bring in efficiency; the connection between theory and application was well established through examples.”
Lean Six Sigma Green Belt