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Oberoi Hotels Resorts
Elevating Excellence in Luxury Hospitality
As one of the most iconic names in luxury hospitality, Oberoi Hotels & Resorts stands for excellence, attention to detail, and personalized guest experiences. Our engagement involved teams dedicated to enhancing service processes, fostering structured thinking, and ensuring internal alignment without compromising the elegance of the guest journey.
It was a delight to work with professionals who blended warmth with analytical thinking. Their focus on continuous improvement within a high-touch service model made this engagement uniquely enriching.
Testimonials for Benchmark Six Sigma
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Informative Content with Methodical and Inventive Techniques for Issue Targeting
“Quite Informative and Insightful Content. Very methodical, structured and inventive techniques to target issues at hand.”
Creativity and Innovation Practitioner
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M B Rahul Ganapathy
05/07/2023
Manager, Flipkart
Awesome Session with TRIZ Exercise Provided Structured Solutions
“Awesome session with great insights. This session is an eye-opener for solutions. Most industries concentrate on root causes but we are left guessing when it comes to finding solutions in a structured manner, TRIZ exercise will help a lot in the solution part, also VK explains it just in the right manner, so it becomes easy and more effective.”
Creativity and Innovation Practitioner
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New TRIZ Principles techniques explained thoroughly
“New technique (40 TRIZ Principles) learnt on business problem solving. Very well explained in sessions on innovative thinking, resolving contradictions, ideality, inventive problem-solving techniques, 39 Engineering parameters, Triz matrix, 40 TRIZ principles, etc.”
Creativity and Innovation Practitioner
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Creativity and Innovation Program Introduced TRIZ Matrix for Inventive Solutions
“Fantastic approach to make innovation real. The creativity and innovation practitioner program was a great program that introduced us to TRIZ Matrix which gives a pathway for anyone to become an inventor. I can’t wait to implement it in my workplace. One of the best things I have learned in all the pieces of trainings I have attended.”
Creativity and Innovation Practitioner
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Prema Chaudhari
05/07/2023
Senior Manager, VOIS India
Brilliant ideation techniques; practical innovative thinking
“Brilliant technique for ideation. Through this training, I got introduced to a powerful and structured approach to innovative thinking. And of course, VK made it easy to understand and equipped us with practical approaches for implementing it.”
Creativity and Innovation Practitioner
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Learning TRIZ: Solving Problem Contradictions
“Interesting and powerful. Triz is a very interesting and powerful tool that was learned in this session which helps in understanding contradictions of the problem area and prioritizing the parameters and reaching out to the valid proposal of solutions. The session is very interactive and got an opportunity to work on real-time scenarios that we face in day-to-day operations.”
Creativity and Innovation Practitioner
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Excellent Interactive and Insightful Practice Session
“Excellent Interactive and Insightful practice session. The creativity & innovation has so much structured approach, which was detailed by Mr. Vishwadeep Khatri using live examples and insightful thought-provoking, and engaging sessions. The sessions were interactive and engaging with all participants sharing their inputs during the practice exercise, which was mutual learning from the exchange of thoughts.”
Creativity and Innovation Practitioner
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Good Experience; Sessions Enhanced Caliber and Efficiency
“The overall experience was good; all the sessions were interesting and easy to learn. Now I feel that this will enhance my caliber and efficiency. I am thankful to all the team members of Benchmark, who did all the required preparations for us. Thank a lot.”
Lean Six Sigma Green Belt