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Manipal Hospitals
Advancing Patient Care Through Process Excellence
As one of India’s leading healthcare providers, Manipal Hospitals operates in a domain where clinical excellence, operational efficiency, and patient experience must seamlessly align. Our engagement brought us into teams committed to strengthening internal systems, streamlining workflows, and applying structured problem-solving approaches to improve outcomes across departments. The focus on sustainable improvement reflected a deep commitment to quality care at scale.
It was a privilege to collaborate with healthcare professionals who combined compassion with a clear drive for continuous improvement. Their openness to refining processes and enhancing cross-functional coordination made the engagement both meaningful and impactful.
Testimonials for Benchmark Six Sigma
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Puneet Sehgal
27/09/2019
Quality Program Manager, Amazon
Engaging and Informative Training by Instructor
“The instructor was fun and knowledgeable, making the training very enjoyable. I really loved the way the training was conducted.”
Lean Six Sigma Black Belt
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PARAMESWARAN LAKSHMANAN
27/09/2019
QUALITY SUPERVISOR – SPECIALIST, Spin Master India LLP
Benefited from Interaction and Statistical Terminology; PDF Materials Desired
“The increased interaction and understanding of more statistical terminologies were very beneficial. As with Minitab, it would be great to have the learning material in PDF format for future reference.”
Lean Six Sigma Black Belt
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Rakshit Arora
26/09/2019
Google
Client-First Approach Emphasized Importance of Defining Success Metrics
“A client-first approach in every problem-solving scenario highlighted how clearly defining success metrics can steer actions in the right direction.”
Lean Six Sigma Green Belt
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Harpreet Kaur
26/09/2019
Google
Impressive Breadth of LSS Coverage in Two-Day Training
“The breadth of coverage for Lean Six Sigma was impressive; it was nicely packed into two days of training.”
Lean Six Sigma Green Belt
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Richa Sharma
26/09/2019
Google
Clear and Concise Explanation of DMAIC Roadmap and LEAN Concepts
“I expected to learn about LEAN concepts and practical application scenarios in day-to-day work; I found the DMAIC roadmap particularly interesting, with each aspect explained clearly and concisely.”
Lean Six Sigma Green Belt
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Sayan Dutta
25/09/2019
Google
Effective Illustration of Lean Frameworks and Productivity Tools
“Lean frameworks for business efficiencies, problem-solving tools, and concepts/tools for building productivity across organizations were effectively illustrated through various examples.”
Lean Six Sigma Green Belt
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Ankita Malhotra
25/09/2019
Google
Examples Made Understanding of Prioritization and Efficiency Easier
“Various examples were shared, making it easier to understand prioritization and efficiencies in existing and new processes.”
Lean Six Sigma Green Belt
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Neha Gupta
25/09/2019
Google
Theory-Application Connection Established; Improved Processes with Vendors
“Working closely with vendors, I was looking for ways to improve overall processes and bring in efficiency; the connection between theory and application was well established through examples.”
Lean Six Sigma Green Belt