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Manipal Hospitals
Advancing Patient Care Through Process Excellence
As one of India’s leading healthcare providers, Manipal Hospitals operates in a domain where clinical excellence, operational efficiency, and patient experience must seamlessly align. Our engagement brought us into teams committed to strengthening internal systems, streamlining workflows, and applying structured problem-solving approaches to improve outcomes across departments. The focus on sustainable improvement reflected a deep commitment to quality care at scale.
It was a privilege to collaborate with healthcare professionals who combined compassion with a clear drive for continuous improvement. Their openness to refining processes and enhancing cross-functional coordination made the engagement both meaningful and impactful.
Testimonials for Benchmark Six Sigma
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Sathiyaraj R
22/12/2019
Operations Manager, BNY Mellon India
Best Training with Quality Service at Benchmark
“The best part of the training was the staff covering all the concepts with good examples. Benchmark is always the best at its service and the quality of the training, just like the Six Sigma concepts.”
Lean Six Sigma Black Belt
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Chetana Vaidya
22/12/2019
Senior Process Manager, eClerx
Trainer Provided Simple Examples; Training Useful for Daily Operations
“The trainer had excellent knowledge and provided examples for every topic in a very simple manner. The training was very useful for covering topics applicable to daily operational challenges.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Vrinda Damani
22/12/2019
Process Manager, eClerx
Statistical Explanations Were Intuitive and Deep
“The statistical explanations were very intuitive. The training provided a deep understanding of the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Manish Gyanchand Mulchandani
22/12/2019
Manager – Quality & Process Excellence, EXL Global
Benchmark Sets Industry Standard with Efficient and Logical Training
“The training covered time management and had trainers with excellent subject knowledge and training skills. Benchmark sets a benchmark in the industry by conducting efficient and effective Six Sigma trainings with logical reasoning.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Soumya Prakash Rath
22/12/2019
Deputy Project Manager, Renault Group
Excellent Teaching Methodology and Course Content
“The teaching methodology, course content, and detailed explanations were excellent. The training was thoroughly enjoyable.”
Lean Six Sigma Black Belt
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Prachi Mishra
22/12/2019
Process Manager, eClerx
Concepts and Live Examples Were Easy to Relate To
“The concepts and classroom session interaction with live examples were very easy to relate to. The sessions were engaging and practical.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Mukul Kandpal
01/12/2019
Assistant Manager, Tata Consultancy Services
Clear Concepts and Helpful Sample Papers Facilitated Understanding
“Making the concepts clear and providing sample papers on the website was very helpful. This support made understanding the material much easier.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Chandan Kumar Singh
01/12/2019
Executive Officer to Managing Director, JAMIPOL Limited
Insightful DOE Section; Faculty Clarified Doubts
“The Design of Experiments section was particularly insightful. The nicely designed program and experienced faculty helped clarify all doubts.”
Lean Six Sigma Black Belt