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Manipal Hospitals
Advancing Patient Care Through Process Excellence
As one of India’s leading healthcare providers, Manipal Hospitals operates in a domain where clinical excellence, operational efficiency, and patient experience must seamlessly align. Our engagement brought us into teams committed to strengthening internal systems, streamlining workflows, and applying structured problem-solving approaches to improve outcomes across departments. The focus on sustainable improvement reflected a deep commitment to quality care at scale.
It was a privilege to collaborate with healthcare professionals who combined compassion with a clear drive for continuous improvement. Their openness to refining processes and enhancing cross-functional coordination made the engagement both meaningful and impactful.
Testimonials for Benchmark Six Sigma
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Usha Amol Raut
24/07/2019
Quality Manager, API Heat Transfer
Comprehensive Benchmark Overview of Data Analysis
“The data collection methods, statistical data, graphical presentation, and identification of critical X’s were very useful. Benchmark covers all essential aspects thoroughly.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Revathy Sekar
24/07/2019
System Administrator, Gain Credit
Insightful Fishbone Exercise
“The fish bones exercise was insightful.”
Quality Certified Professional
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Adnan Motiwalla
24/07/2019
FNA Analytics Manager – Logistics & Services, Maersk
Good Conceptual Understanding with Insightful Examples
“The conceptual understanding of statistics and theory was very good. The examples used helped me gain insight into complex topics.”
Lean Six Sigma Black Belt
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Sumit Singhal
24/07/2019
Team Lead, Gain Credit
5 Whys and Fishbone Enhanced QC Understanding
“Understanding how to analyze a problem using the 5 Whys and fishbone approach gave me a good grasp of the Quality Control Process.”
Quality Certified Professional
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Madhan Subramanian
24/07/2019
IT Security Analyst, Gain Credit
Course Tailored to Solve Problems Effectively
“The course was structured to our requirements; it could help startups or new employees solve problems effectively and improve quality.”
Quality Certified Professional
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Paul D Santhosh
24/07/2019
Senior Associate I – Human Resources, Gain Credit
Process Improvement Ideas Enhanced Six Sigma Knowledge
“Getting ideas to improve current processes helped me gain knowledge in process flow and Six Sigma.”
Quality Certified Professional
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Nelson Joseph Dass
24/07/2019
Customer Experience Quality Analyst, Allscripts / Veradigm
Instructor Simplified Learning, Enhancing Understanding.
“The instructor made the sessions easy to understand. This approach greatly facilitated the learning process.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Senthil Selva Nivas C
24/07/2019
Software Architect, Gain Credit
Program Teaches Methods to Solve Problems
“This program helps us learn various methods to track our work and analyze problems, allowing us to deep-dive into each section to find solutions. It was great!”
Quality Certified Professional


