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ITC Infotech
Strengthening Service Delivery with Structured Excellence
As a global technology services and solutions provider, ITC Infotech operates in a domain where client expectations, operational agility, and domain expertise converge. Our engagement brought us into teams committed to building structured thinking into project execution, improving internal workflows, and fostering alignment across functions to support scalable growth.
It was a privilege to work with professionals who combined deep domain knowledge with a disciplined approach to improvement. The collaboration reflected a shared commitment to delivering consistent value with clarity and control.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Biki Borah
26/09/2024
Pernod Ricard India
Learned Concepts Aid Effective Strategy Deployment
“The concepts learned will help us deploy strategies effectively within our organization.”
Hoshin Kanri Practitioner
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Susmit Pal
26/09/2024
Pernod Ricard India
Aligned Goals with Actionables Using X-Matrix and FRT/CRT
“I learned how to align our goals with actionable activities to foster cross-functional collaboration and drive organizational success using X-Matrix, FRT, and CRT knowledge.”
Hoshin Kanri Practitioner
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Sameer Mahebub Inamdar
26/09/2024
Pernod Ricard India
Executing Strategy with FRT/CRT Methods and Injections
“The course taught us how to execute strategy into reality with selected injections based on FRT/CRT methodologies, drilling down into sub-goals and actionable items.”
Hoshin Kanri Practitioner
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Yogesh Kolkar
25/09/2024
Pernod Ricard India
Hoshin Kanri Implementation Simplified KPI Resolution
“I gained ideas on how to resolve challenging KPI issues; implementing the Hoshin Kanri concept at our unit for KPIs is very straightforward.”
Hoshin Kanri Practitioner
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PRANGON GOSWAMI
25/09/2024
Pernod Ricard India
Implementation Process Clarified; Benefits Highlighted
“The implementation process and its benefits were clarified, highlighting relative advantages compared to other approaches.”
Hoshin Kanri Practitioner
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GYAN SAGAR
25/09/2024
Pernod Ricard India
New Strategic Tools Enhanced Practical Learning
“New strategic tools were introduced, enhancing my practical learning experience.”
Hoshin Kanri Practitioner
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Upendra Kumar Sharma
25/09/2024
Pernod Ricard India
Strategic Planning Presented with Clear Phases
“Strategic planning was clearly presented, with a bifurcation of phases to address issues effectively.”
Hoshin Kanri Practitioner
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Amit Kapadia
25/09/2024
Pernod Ricard India
Systematic Problem-Solving Approach Demonstrated
“The systematic approach to problem-solving was demonstrated effectively; we will be able to apply this in our own demos.”
Hoshin Kanri Practitioner

