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IBM
Strengthening Process Thinking in a Legacy of Innovation
As a global technology pioneer with decades of leadership in computing, cloud, and enterprise solutions, IBM operates in a complex ecosystem where innovation must be matched with operational precision. Our engagement brought us into teams focused on enhancing internal capabilities, adopting structured problem-solving approaches, and aligning cross-functional efforts to support business agility and excellence.
It was a privilege to work with professionals who approached improvement with clarity and depth — blending analytical thinking with a strong execution mindset. The engagement reflected IBM’s continued investment in evolving how work is done across a globally distributed enterprise.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Ravindran G
23/05/2019
Senior Test Engineer I, Gain Credit
Clear Session Provided Useful Process Guidelines
“I learned about the guidelines that need to be followed for any process; the session was clear, and the material provided was useful.”
Quality Certified Professional
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Aswin kumar
23/05/2019
Gain Credit
Presentation Made Knowledge Easy to Grasp
“The presentation conveyed information well; it was easy for everyone to grasp the knowledge shared.”
Quality Certified Professional
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Ramesh Babu
23/05/2019
Team Lead, Gain Credit
Course Covered Metrics and Six Sigma Techniques
“The course covered many metrics and techniques on how to approach problem statements and measure them according to Six Sigma standards.”
Quality Certified Professional
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Arunkumar AG
23/05/2019
Test Lead, Gain Credit
Quality Improvement Focus with Practical Examples
“The training focused on improving quality through appropriate criteria and measurement; it included practical examples and good presentations.”
Quality Certified Professional
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Avinash Kumar Upadhyay
23/05/2019
Senior Test Engineer, Gain Credit
Excellent Course Coverage and Delivery Methods
“Course coverage and explanation methods were excellent; the way of delivering training stood out positively.”
Quality Certified Professional
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Jayaseelan Rajakumar
23/05/2019
Associate Manager – HR, Gain Credit
Comprehensive Tools and Methods Emphasizing Quality
“Tools, methodology, and approaches to ensure quality were well covered; the course reached participants across different job functions and emphasized quality.”
Quality Certified Professional
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Vasudevan S
23/05/2019
Software Engineer, Gain Credit
Fishbone Diagram Usage Enhanced Quality Improvement
“I learned the usage of the Fishbone diagram, which helped me understand sigma levels and categorize our issues/projects properly to improve quality.”
Quality Certified Professional
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Prasanna Balaji M
23/05/2019
Test Engineer, Gain Credit
Effective Cause and Effect Group Activity
“The cause and effect group activity was effective.”
Quality Certified Professional