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IBM
Strengthening Process Thinking in a Legacy of Innovation
As a global technology pioneer with decades of leadership in computing, cloud, and enterprise solutions, IBM operates in a complex ecosystem where innovation must be matched with operational precision. Our engagement brought us into teams focused on enhancing internal capabilities, adopting structured problem-solving approaches, and aligning cross-functional efforts to support business agility and excellence.
It was a privilege to work with professionals who approached improvement with clarity and depth — blending analytical thinking with a strong execution mindset. The engagement reflected IBM’s continued investment in evolving how work is done across a globally distributed enterprise.
Testimonials for Benchmark Six Sigma
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Emmanuel Stevan
24/07/2019
Sr. Support Consultant, Allscripts / Veradigm
Benchmark Delivers Detailed, Comprehensive Training
“The topic coverage with detailed explanations was excellent. Benchmark provides thorough and comprehensive training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Usha Amol Raut
24/07/2019
Quality Manager, API Heat Transfer
Comprehensive Benchmark Overview of Data Analysis
“The data collection methods, statistical data, graphical presentation, and identification of critical X’s were very useful. Benchmark covers all essential aspects thoroughly.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Revathy Sekar
24/07/2019
System Administrator, Gain Credit
Insightful Fishbone Exercise
“The fish bones exercise was insightful.”
Quality Certified Professional
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Adnan Motiwalla
24/07/2019
FNA Analytics Manager – Logistics & Services, Maersk
Good Conceptual Understanding with Insightful Examples
“The conceptual understanding of statistics and theory was very good. The examples used helped me gain insight into complex topics.”
Lean Six Sigma Black Belt
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Sumit Singhal
24/07/2019
Team Lead, Gain Credit
5 Whys and Fishbone Enhanced QC Understanding
“Understanding how to analyze a problem using the 5 Whys and fishbone approach gave me a good grasp of the Quality Control Process.”
Quality Certified Professional
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Madhan Subramanian
24/07/2019
IT Security Analyst, Gain Credit
Course Tailored to Solve Problems Effectively
“The course was structured to our requirements; it could help startups or new employees solve problems effectively and improve quality.”
Quality Certified Professional
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Paul D Santhosh
24/07/2019
Senior Associate I – Human Resources, Gain Credit
Process Improvement Ideas Enhanced Six Sigma Knowledge
“Getting ideas to improve current processes helped me gain knowledge in process flow and Six Sigma.”
Quality Certified Professional
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Nelson Joseph Dass
24/07/2019
Customer Experience Quality Analyst, Allscripts / Veradigm
Instructor Simplified Learning, Enhancing Understanding.
“The instructor made the sessions easy to understand. This approach greatly facilitated the learning process.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt




