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IBM
Strengthening Process Thinking in a Legacy of Innovation
As a global technology pioneer with decades of leadership in computing, cloud, and enterprise solutions, IBM operates in a complex ecosystem where innovation must be matched with operational precision. Our engagement brought us into teams focused on enhancing internal capabilities, adopting structured problem-solving approaches, and aligning cross-functional efforts to support business agility and excellence.
It was a privilege to work with professionals who approached improvement with clarity and depth — blending analytical thinking with a strong execution mindset. The engagement reflected IBM’s continued investment in evolving how work is done across a globally distributed enterprise.
Testimonials for Benchmark Six Sigma
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Shaibaz Shaikh
11/11/2020
Business Operations Analyst, Here Technologies
Forecasting Tool Aided Metric Definition
“I expected to understand the relationship between different parameters impacting our metrics and how to define them; I appreciated the forecasting tool, which will aid future project delivery.”
Lean Six Sigma Green Belt
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Hitesh Karkal
11/11/2020
Senior Business Analyst, Here Technologies
Course Helped in Metric Derivation and Process Enhancement
“The course assisted in our metric derivation and enhanced our existing processes through the use of a new simulation tool.”
Lean Six Sigma Green Belt
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Murtuza Rangwala
11/11/2020
Business Operations Manager, Here Technologies
Trainer Enhanced Metric Derivation Skills
“Gained an understanding of various techniques and models for metric derivation and validation, thanks to the trainer’s domain knowledge.”
Lean Six Sigma Green Belt
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Nikita Parkar
11/11/2020
Business Operations Analyst II, Here Technologies
Simulations Aided Correct Metric Definition
“I learned how to define metrics correctly, supported by effective simulations during the course.”
Lean Six Sigma Green Belt
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Ity Kunera
11/11/2020
Business Operations Analyst I, Here Technologies
Improved Metric Derivation through Learning Crystal Ball Tool
“The course facilitated better and improved derivation of metrics, particularly through learning a new tool—Crystal Ball.”
Lean Six Sigma Green Belt
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Rajinder Nagi
11/11/2020
Sapatial Data Specialist II, Here Technologies
Quizzes Helped Forecasting Metrics Amid Variables
“I expected to learn how to forecast metrics when various factors are affecting them; the quiz and practical sessions were helpful.”
Lean Six Sigma Green Belt
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Trainer Made Course Material Easy to Understand
“Trainer really makes it easy to understand all the words in the course material. On its own it would have been difficult for me to make sense of the numbers, words and their correlation. Thanks Benchmark for introducing us to the work of LSS “
Lean Six Sigma Green Belt
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Pravin Amudan
08/11/2020
Helpful teaching format and real-life examples eased apprehensions
“I was a little apprehensive about taking up the course, since I come from a creative domain. However, trainer’s format of teaching and the real-life examples shared in the session were helpful in understanding some of the complex concepts. This aided in visualising the data better and also helped appreciate the reasons behind the steps being performed. The course gave me a good understanding of the LSS concepts and data-driven decision-making. I am glad that I decided to give it a shot.”
Lean Six Sigma Black Belt