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IBM
Strengthening Process Thinking in a Legacy of Innovation
As a global technology pioneer with decades of leadership in computing, cloud, and enterprise solutions, IBM operates in a complex ecosystem where innovation must be matched with operational precision. Our engagement brought us into teams focused on enhancing internal capabilities, adopting structured problem-solving approaches, and aligning cross-functional efforts to support business agility and excellence.
It was a privilege to work with professionals who approached improvement with clarity and depth — blending analytical thinking with a strong execution mindset. The engagement reflected IBM’s continued investment in evolving how work is done across a globally distributed enterprise.
Testimonials for Benchmark Six Sigma
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Great Academy Offering Top-Notch Education from Six Sigma Experts
“Perfect one, thanks. Great academy to have learning from Six Sigma experts, offering top-notch education and support.”
Lean Six Sigma Green Belt
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Pratim Mukherjee
22/04/2022
Shell
Introduced to New Design Thinking Tools; Gained Broad Overview
“Got introduced to a number of new DT tools, Got a good broad overview”
Design Thinking Practitioner
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Mark Bagasala
22/04/2022
Shell
Informative Training with Ready-to-Use Practical Tools
“Informative training and practical tools that are ready to use.”
Design Thinking Practitioner
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Muniasamy Ganapathy Eswaran
22/04/2022
Shell
Well-Explained Concepts with Shared Materials
“Well moderated and explained with concepts, examples, and equivalently shared materials”
Design Thinking Practitioner
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Mila Cabuloy
22/04/2022
Shell
Practical Methods Found; Virtual Classroom Was Fine
“I find a number of interesting materials and methods which are doable and practical from my point of view. The collaboration and prototyping sites are useful and I hope to try them soon. It would have been ideal to take this course in a classroom face to face setting but the virtual classroom is fine”
Design Thinking Practitioner
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Jelenny Punzalan
22/04/2022
Shell
Training Opened Opportunities to Learn DT Tools; Interactive
“Grateful to our facilitator VK. This training opens up a great opportunity to know other tools used in DT! I like the application of theoretical learnings to various activities we did during the training. (I also like the Miro board, quite interactive and easy to use).”
Design Thinking Practitioner
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April Garcia
22/04/2022
Shell
Insightful Session Enhanced Understanding of Design Thinking
“Overall, the session was very insightful. We may have had to spend a lot of time but it’s all worth it. It gave me a better understanding of Design Thinking, a whole new approach with different tools and methods to be used. The pace was just pretty much good. “
Design Thinking Practitioner
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Harini UG
22/04/2022
Shell
Good Content with Interesting Explanations and Exercises
“Overall good content with Interesting explanation and exercises”
Design Thinking Practitioner