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Genpact
Driving Scalable Transformation Across Business Operations
As a global leader in digital transformation and business process management, Genpact operates at the intersection of technology, data, and operational excellence. Our engagement brought us into teams focused on building structured problem-solving capabilities, streamlining workflows, and fostering cross-functional collaboration to support client delivery at scale.
It was energizing to collaborate with professionals who brought clarity, speed, and ownership to every improvement effort. The focus on embedding a culture of continuous improvement made the engagement both robust and forward-looking.
Testimonials for Benchmark Six Sigma
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Sudhir Khopkar
09/04/0203
Quality Analyst contact centre operation, WhiteHat Jr
Interesting course with helpful, knowledgeable trainer
“the course was very interesting and the trainer was very helpful with deep knowledge about the course “
Lean Six Sigma Green Belt
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Surgiana Ahmed
Branch Service Delivery Leader, Yes Bank Limited
Instructor Made Material Actionable for Organization
“My goal was to gain a better understanding of error rectification and corrective action plans to improve customer service. The instructor’s captivating teaching turned the course material into something not just learnable, but actionable within my organization.”
Lean Six Sigma Green Belt
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Arjun Vasudevan
Student, ICFAI Business School
Learned Systemized Corporate Processes
“I learned how to get adequate knowledge about how a systemized process is followed in the corporate set up.It was a great experience!”
Lean Six Sigma Green Belt
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Kruthika.P
Team Leader, Zalaris HR Services India Private Limited
Excellent Course; Measure and Analysis Standout
“The comprehensive nature of the course was excellent, but the measure and analysis phases were particularly standout.”
Lean Six Sigma Green Belt
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ANAND
STUDENT, IIFT
Best Teaching Pedagogy Experienced
“The structure and design of the course, along with its practical implementation, were highly beneficial. The training met all the requirements of a new black belt.”
Lean Six Sigma Black Belt
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Nikhil S Bharadwaj
Student, IIFT
Complete View of Six Sigma Applications
“The manner in which the course was conducted was extremely interactive. This made the learning experience enriching and memorable.”
Lean Six Sigma Black Belt
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Vishal Harshvardhan
Student, IIM Calcutta
Practical Examples with Humor Beneficial
“The practical examples for Six Sigma methodologies given by the instructor coupled with an excellent sense of humor! My only regret is that I should have joined the course a year back.”
Lean Six Sigma Green Belt