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Genpact
Driving Scalable Transformation Across Business Operations
As a global leader in digital transformation and business process management, Genpact operates at the intersection of technology, data, and operational excellence. Our engagement brought us into teams focused on building structured problem-solving capabilities, streamlining workflows, and fostering cross-functional collaboration to support client delivery at scale.
It was energizing to collaborate with professionals who brought clarity, speed, and ownership to every improvement effort. The focus on embedding a culture of continuous improvement made the engagement both robust and forward-looking.
Testimonials for Benchmark Six Sigma
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Pradeep John
05/12/2013
Manager, Airtel
Knowledgeable and Efficiency-Driven Training
This highly helpful training not only broadened my knowledge but also enhanced my personal efficiency in task execution. The excellent learning environment made it a truly valuable investment.
Lean Practitioner and Lean Guide
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Raj Kumar
05/12/2013
Team Member – Customer Service Delivery, Airtel
Well-Structured and Insightful Training
I appreciated the content, tools, and presentation of the training. It was packed with excellent examples and clear instructions, making the learning experience highly effective and engaging.
Lean Practitioner and Lean Guide
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Amit Mehrotra
05/12/2013
DGM, Airtel
Building Six Sigma Experts
Benchmark is truly shaping Six Sigma experts. Their efforts in fostering a strong social and professional community are commendable—keep up the great work!
Lean Practitioner and Lean Guide
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Ashish Sehgal
05/12/2013
Manager Operational Excellence, Airtel
Logically Structured and Well-Presented
The course was very logically structured, and the presentation was excellent, making the concepts clear, organized, and easy to follow.
Lean Practitioner and Lean Guide
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Ashvin Alagiya
02/07/2013
Deputy Manager, Cyberoam
Cutting-Edge, Customer-Centric Course
Benchmark’s course content is up-to-date and among the best, especially for professionals in customer-centric industries, offering practical insights and relevant tools for real-world application.
Lean Six Sigma Green Belt
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Dipak Trivedi
02/07/2013
Deputy Manager, Cyberoam
Excellent Five-Day Learning Experience
An excellent 5 days of learning! I gained deep insights into our processes and now feel confident in applying Six Sigma effectively.Lean Six Sigma Green Belt
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Hiren Patel
02/07/2013
Tech Lead, Cyberoam
Fantastic Course Delivery
The course was conducted fantastically, with the instructor covering all topics in proper detail. Overall, it was a very well-organized and informative training.
Lean Six Sigma Green Belt
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Ishneet Singh
02/07/2013
Tech Lead, Cyberoam
Engaging and Highly Practical Training
The trainer was exceptional, fully committed to delivering the training efficiently. The course stayed highly relevant, as the trainer quickly understood our processes and used our data for practical examples. This approach kept us engaged throughout. Overall, it was the best training I’ve attended — truly a WOW experience!
Lean Six Sigma Green Belt




