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Genpact
Driving Scalable Transformation Across Business Operations
As a global leader in digital transformation and business process management, Genpact operates at the intersection of technology, data, and operational excellence. Our engagement brought us into teams focused on building structured problem-solving capabilities, streamlining workflows, and fostering cross-functional collaboration to support client delivery at scale.
It was energizing to collaborate with professionals who brought clarity, speed, and ownership to every improvement effort. The focus on embedding a culture of continuous improvement made the engagement both robust and forward-looking.
Testimonials for Benchmark Six Sigma
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M B Rahul Ganapathy
05/07/2023
Manager, Flipkart
Awesome Session with TRIZ Exercise Provided Structured Solutions
“Awesome session with great insights. This session is an eye-opener for solutions. Most industries concentrate on root causes but we are left guessing when it comes to finding solutions in a structured manner, TRIZ exercise will help a lot in the solution part, also VK explains it just in the right manner, so it becomes easy and more effective.”
Creativity and Innovation Practitioner
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New TRIZ Principles techniques explained thoroughly
“New technique (40 TRIZ Principles) learnt on business problem solving. Very well explained in sessions on innovative thinking, resolving contradictions, ideality, inventive problem-solving techniques, 39 Engineering parameters, Triz matrix, 40 TRIZ principles, etc.”
Creativity and Innovation Practitioner
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Creativity and Innovation Program Introduced TRIZ Matrix for Inventive Solutions
“Fantastic approach to make innovation real. The creativity and innovation practitioner program was a great program that introduced us to TRIZ Matrix which gives a pathway for anyone to become an inventor. I can’t wait to implement it in my workplace. One of the best things I have learned in all the pieces of trainings I have attended.”
Creativity and Innovation Practitioner
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Prema Chaudhari
05/07/2023
Senior Manager, VOIS India
Brilliant ideation techniques; practical innovative thinking
“Brilliant technique for ideation. Through this training, I got introduced to a powerful and structured approach to innovative thinking. And of course, VK made it easy to understand and equipped us with practical approaches for implementing it.”
Creativity and Innovation Practitioner
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Detailed Theory with Practical Examples Given
“Detailed. This is a new topic for me. Detailed theory with practical example exercises gave more insight into how Creativity and Innovation can be used in today’s and future business environments.”
Creativity and Innovation Practitioner
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Learning TRIZ: Solving Problem Contradictions
“Interesting and powerful. Triz is a very interesting and powerful tool that was learned in this session which helps in understanding contradictions of the problem area and prioritizing the parameters and reaching out to the valid proposal of solutions. The session is very interactive and got an opportunity to work on real-time scenarios that we face in day-to-day operations.”
Creativity and Innovation Practitioner
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Excellent Interactive and Insightful Practice Session
“Excellent Interactive and Insightful practice session. The creativity & innovation has so much structured approach, which was detailed by Mr. Vishwadeep Khatri using live examples and insightful thought-provoking, and engaging sessions. The sessions were interactive and engaging with all participants sharing their inputs during the practice exercise, which was mutual learning from the exchange of thoughts.”
Creativity and Innovation Practitioner
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Very Good Experience; Content Delivery Excellent
“It was a very good experience, the way they deliver the content is too good, and the training is very good, easy examples to understand the concepts.”
Lean Six Sigma Green Belt