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First American (India)
Operational Clarity in a Knowledge-Driven Services Environment
As the Indian arm of a leading global provider of title insurance and settlement services, First American (India) operates in a domain where accuracy, turnaround time, and data integrity are paramount. Our engagement brought us into teams focused on strengthening internal systems, applying structured problem-solving approaches, and building capabilities that support consistent delivery across knowledge-intensive processes.
It was a pleasure to work with professionals who balanced domain expertise with an openness to evolve. Their commitment to system improvement and scalable excellence made the engagement both focused and fulfilling.
Testimonials for Benchmark Six Sigma
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Nikita Parkar
28/08/2019
Business Analyst Operations I, Here Technologies
Practical Workshops on Lean Principles
“Hands-on knowledge of lean principles was achieved through a practical approach that cascaded knowledge effectively during workshops!”
Lean Practitioner and Lean Guide
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Harish Krishna Acharya
28/08/2019
Business Operation Analyst II, Here Technologies
Effective Teaching of Lean Concepts for Process Improvement
“Continuous process improvement and waste reduction strategies were effectively taught using core Lean concepts.”
Lean Practitioner and Lean Guide
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Davinder Singh
28/08/2019
Quality Specialist I, Here Technologies
Knowledgeable Course on Lean Concepts with Practical Applications
“Understanding lean concepts and applying them in my current work role involved statistical concepts, exercises, and practical applications—thoroughly knowledgeable course!”
Lean Practitioner and Lean Guide
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Sampriti Dasgupta
28/08/2019
Business Operations Analyst – I, Here Technologies
Increased Efficiency by Learning Lean Principles
“Learning about lean principles increased efficiency through comprehensive content provided throughout the training sessions!”
Lean Practitioner and Lean Guide
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Alfred R Bennett
28/08/2019
Quality Specialist II, Here Technologies
Engaging Training with Interactive Exercises on Lean Concepts
“The training on lean concepts involved engaging participants through interactive exercises—awesome training overall!”
Lean Practitioner and Lean Guide
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Sheetal Gauthaman
28/08/2019
Business Operations Analyst II, Here Technologies
Practical Sessions Illustrated Techniques
“Practical sessions like example of the boat helped illustrate lean techniques effectively during the course!”
Lean Practitioner and Lean Guide
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Pankaj Kadam
28/08/2019
Quality Specialist II, Here Technologies
Real-Life Examples Made Concepts Relatable
“Applicable lean concepts to my current profile were demonstrated through real-life examples solved in class discussions—very relatable!”
Lean Practitioner and Lean Guide
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Rayden D’souza
28/08/2019
Business Operations Analyst I, Here Technologies
Practical Exercises Reinforced Lean Concepts
“Knowledge about practical applications of Lean concepts was reinforced through realistic exercises that complemented theory.”
Lean Practitioner and Lean Guide