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First American (India)
Operational Clarity in a Knowledge-Driven Services Environment
As the Indian arm of a leading global provider of title insurance and settlement services, First American (India) operates in a domain where accuracy, turnaround time, and data integrity are paramount. Our engagement brought us into teams focused on strengthening internal systems, applying structured problem-solving approaches, and building capabilities that support consistent delivery across knowledge-intensive processes.
It was a pleasure to work with professionals who balanced domain expertise with an openness to evolve. Their commitment to system improvement and scalable excellence made the engagement both focused and fulfilling.
Testimonials for Benchmark Six Sigma
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Santhosh BK
21/03/2022
Manager – Delivery Excellence, MPhasis
Excellent Session with Apt and Varied Examples
“Excellent session with lots of activities. Very interesting since the examples were apt and varied. Course material is concise.”
Design Thinking Practitioner
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Guruvammal Namasivayam
21/03/2022
Senior Delivery Manager Business excellence, Guardian India
Crisp and Engaging Workshop on DT Tools Applicable to Real-Time Scenarios
“A crisp and engaging workshop covers all important tools of DT, it’s more relevant and easy for applying the concepts to real-time scenarios.”
Design Thinking Practitioner
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Manish Manjhi
21/03/2022
Senior Manager, Protiviti
Session Included Team Activities and Design Thinking
“The session is composed of lots of activities with a team which gives you a taste of design thinking.”
Design Thinking Practitioner
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Yashvant Sawant
21/03/2022
Qc Officer, Colorcon Asia
Great Learning Experience
“A Great Learning Experience”
Design Thinking Practitioner
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Shrikant Angre
21/03/2022
Assistant Vice President – Operations, Ugam
Thank you VK for enriching experience
“Thank you VK sir for providing us with the enriching experience by way of teaching us various tools that will enable us in Design Thinking to resolve any type of problems related to existing & new (product, service). All the examples you shared were very much useful and the best part was the hands-on exercises”
Design Thinking Practitioner
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Sai Laxmi Kotari
21/03/2022
Continuous Improvement Lead, SAP
Wonderful, Interactive, and Engaging Learning Session
“Wonderful learning session, Very interactive and Engaging”
Design Thinking Practitioner
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Priyanka Bose
21/03/2022
Consultant
Engaging Content with Application-Based Exercises
“Exhaustive content and engaging, with lots of application-based exercises. Loved it!”
Design Thinking Practitioner
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The trainer Explained Concepts with Real Examples
“The trainer is one of the best trainer I had so far. He explained all the concepts really well with real examples making it a lot easier to understand. Even the enrolling process to the course was really smooth. Will highly recommend this to all. Thanks “
Lean Six Sigma Green Belt