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First American (India)
Operational Clarity in a Knowledge-Driven Services Environment
As the Indian arm of a leading global provider of title insurance and settlement services, First American (India) operates in a domain where accuracy, turnaround time, and data integrity are paramount. Our engagement brought us into teams focused on strengthening internal systems, applying structured problem-solving approaches, and building capabilities that support consistent delivery across knowledge-intensive processes.
It was a pleasure to work with professionals who balanced domain expertise with an openness to evolve. Their commitment to system improvement and scalable excellence made the engagement both focused and fulfilling.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Pratim Mukherjee
22/04/2022
Shell
Introduced to New Design Thinking Tools; Gained Broad Overview
“Got introduced to a number of new DT tools, Got a good broad overview”
Design Thinking Practitioner
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Mark Bagasala
22/04/2022
Shell
Informative Training with Ready-to-Use Practical Tools
“Informative training and practical tools that are ready to use.”
Design Thinking Practitioner
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Muniasamy Ganapathy Eswaran
22/04/2022
Shell
Well-Explained Concepts with Shared Materials
“Well moderated and explained with concepts, examples, and equivalently shared materials”
Design Thinking Practitioner
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Mila Cabuloy
22/04/2022
Shell
Practical Methods Found; Virtual Classroom Was Fine
“I find a number of interesting materials and methods which are doable and practical from my point of view. The collaboration and prototyping sites are useful and I hope to try them soon. It would have been ideal to take this course in a classroom face to face setting but the virtual classroom is fine”
Design Thinking Practitioner
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Jelenny Punzalan
22/04/2022
Shell
Training Opened Opportunities to Learn DT Tools; Interactive
“Grateful to our facilitator VK. This training opens up a great opportunity to know other tools used in DT! I like the application of theoretical learnings to various activities we did during the training. (I also like the Miro board, quite interactive and easy to use).”
Design Thinking Practitioner
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April Garcia
22/04/2022
Shell
Insightful Session Enhanced Understanding of Design Thinking
“Overall, the session was very insightful. We may have had to spend a lot of time but it’s all worth it. It gave me a better understanding of Design Thinking, a whole new approach with different tools and methods to be used. The pace was just pretty much good. “
Design Thinking Practitioner
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Harini UG
22/04/2022
Shell
Good Content with Interesting Explanations and Exercises
“Overall good content with Interesting explanation and exercises”
Design Thinking Practitioner
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Excellent Training on Lean Practitioner and Lean Guide Topics
“Vishwadeep Sir has provided excellent training on Lean Practitioner and Lean Guide certification topics.”
Lean Practitioner and Lean Guide