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First American (India)
Operational Clarity in a Knowledge-Driven Services Environment
As the Indian arm of a leading global provider of title insurance and settlement services, First American (India) operates in a domain where accuracy, turnaround time, and data integrity are paramount. Our engagement brought us into teams focused on strengthening internal systems, applying structured problem-solving approaches, and building capabilities that support consistent delivery across knowledge-intensive processes.
It was a pleasure to work with professionals who balanced domain expertise with an openness to evolve. Their commitment to system improvement and scalable excellence made the engagement both focused and fulfilling.
Testimonials for Benchmark Six Sigma
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Arun Lahare
07/08/2024
Pernod Ricard India
Cross-Functional Links Established via RCA and FRT/CRT
“Cross-functional links for deployment were established through RCA (Root Cause Analysis), identifying injections via CRT and FRT analysis for effective support.”
Hoshin Kanri Practitioner
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Swagat Mohanty
07/08/2024
Pernod Ricard India
Engaging Facilitation Clarified Objectives and Execution
“Clarity on objectives, strategies, tactics, and execution was achieved through engaging facilitation by the host.”
Hoshin Kanri Practitioner
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DEEPAK V
07/08/2024
Pernod Ricard India
Real Scenarios Enabled Ground-Level Deployment
“I learned to understand concepts and deploy them at ground level through real scenarios discussed during the course.”
Hoshin Kanri Practitioner
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Pamheiba Rajkumar
07/08/2024
Pernod Ricard India
Realistic Problem-Solving with Focused Implementation
“The course offered a more realistic approach to problem-solving, focusing on fewer elements for better implementation.”
Hoshin Kanri Practitioner
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Remi
07/08/2024
Pernod Ricard India
Beneficial Hoshin Kanri Learning with Practical Scenarios
“Learning about Hoshin Kanri for strategy deployment was beneficial; the execution of concepts was explained well alongside daily live scenarios.”
Hoshin Kanri Practitioner
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Soham Mukherji
07/08/2024
Pernod Ricard India
Insightful Overview of X Charts and Strategy Links
“The overview into X Charts and their links with HQ strategies was insightful, thanks to effective presentation and content.”
Hoshin Kanri Practitioner
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K.Senthilkumaran
07/08/2024
Pernod Ricard India
Catch Ball Method Practiced for KPI Improvement
“To improve organizational KPIs, we practiced the catch ball method for goal setting effectively.”
Hoshin Kanri Practitioner
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Kanhaiya Yadav
07/08/2024
Pernod Ricard India
Live Workshops Enhanced Strategy Deployment Understanding
“Understanding strategy deployment was enhanced by workshops conducted in a live environment with stimulating examples.”
Hoshin Kanri Practitioner




