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First American (India)
Operational Clarity in a Knowledge-Driven Services Environment
As the Indian arm of a leading global provider of title insurance and settlement services, First American (India) operates in a domain where accuracy, turnaround time, and data integrity are paramount. Our engagement brought us into teams focused on strengthening internal systems, applying structured problem-solving approaches, and building capabilities that support consistent delivery across knowledge-intensive processes.
It was a pleasure to work with professionals who balanced domain expertise with an openness to evolve. Their commitment to system improvement and scalable excellence made the engagement both focused and fulfilling.
Testimonials for Benchmark Six Sigma
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Susmit Pal
26/09/2024
Pernod Ricard India
Aligned Goals with Actionables Using X-Matrix and FRT/CRT
“I learned how to align our goals with actionable activities to foster cross-functional collaboration and drive organizational success using X-Matrix, FRT, and CRT knowledge.”
Hoshin Kanri Practitioner
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Sameer Mahebub Inamdar
26/09/2024
Pernod Ricard India
Executing Strategy with FRT/CRT Methods and Injections
“The course taught us how to execute strategy into reality with selected injections based on FRT/CRT methodologies, drilling down into sub-goals and actionable items.”
Hoshin Kanri Practitioner
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Upendra Kumar Sharma
25/09/2024
Pernod Ricard India
Strategic Planning Presented with Clear Phases
“Strategic planning was clearly presented, with a bifurcation of phases to address issues effectively.”
Hoshin Kanri Practitioner
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Amit Kapadia
25/09/2024
Pernod Ricard India
Systematic Problem-Solving Approach Demonstrated
“The systematic approach to problem-solving was demonstrated effectively; we will be able to apply this in our own demos.”
Hoshin Kanri Practitioner
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Uday Pandey
25/09/2024
Pernod Ricard India
Three-Year Strategy Execution with X Matrix Facilitated
“The execution of a three-year strategy for our organization was facilitated through an X Matrix exercise.”
Hoshin Kanri Practitioner
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Rugada Siva Shankar
25/09/2024
Pernod Ricard India
Practical Learning Enhanced Strategy Creation Skills
“I learned about strategy creation for achieving goals through practical learning experiences provided during the course.”
Hoshin Kanri Practitioner
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Mahesh Gupta
25/09/2024
Pernod Ricard India
Implemented Three-Year Strategy Using X Matrix Method
“We explored the implementation of a three-year strategy plan using the X Matrix method effectively.”
Hoshin Kanri Practitioner
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Mukund Umapurkar
25/09/2024
Pernod Ricard India
Learned Problem-Solving with Various Tools
“I learned how to solve problems using various tools covered in the course.”
Hoshin Kanri Practitioner