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First American (India)
Operational Clarity in a Knowledge-Driven Services Environment
As the Indian arm of a leading global provider of title insurance and settlement services, First American (India) operates in a domain where accuracy, turnaround time, and data integrity are paramount. Our engagement brought us into teams focused on strengthening internal systems, applying structured problem-solving approaches, and building capabilities that support consistent delivery across knowledge-intensive processes.
It was a pleasure to work with professionals who balanced domain expertise with an openness to evolve. Their commitment to system improvement and scalable excellence made the engagement both focused and fulfilling.
Testimonials for Benchmark Six Sigma
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SHIV MANGAL GUPTA
29/09/2024
Pernod Ricard India
Identified Non-Execution Causes with FRT/CRT Analysis
“I learned how to identify reasons for non-execution processes using FRT and CRT analysis techniques.”
Hoshin Kanri Practitioner
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Good Detailed Session with Practical Industry Concepts; Informative and Interactive
“Had a good detailed session covered with practical concepts of current industry trends. Throughout the session was informative and interactive. “
Lean Six Sigma Green Belt
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RakeshKumar Ragho Singh
27/09/2024
Pernod Ricard India
Hoshin Kanri Workshop Emphasized Team Engagement
“Insights from the Hoshin Kanri workshop emphasized team engagement as a key component of successful deployment.”
Hoshin Kanri Practitioner
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Biki Borah
26/09/2024
Pernod Ricard India
Learned Concepts Aid Effective Strategy Deployment
“The concepts learned will help us deploy strategies effectively within our organization.”
Hoshin Kanri Practitioner
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Susmit Pal
26/09/2024
Pernod Ricard India
Aligned Goals with Actionables Using X-Matrix and FRT/CRT
“I learned how to align our goals with actionable activities to foster cross-functional collaboration and drive organizational success using X-Matrix, FRT, and CRT knowledge.”
Hoshin Kanri Practitioner
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Sameer Mahebub Inamdar
26/09/2024
Pernod Ricard India
Executing Strategy with FRT/CRT Methods and Injections
“The course taught us how to execute strategy into reality with selected injections based on FRT/CRT methodologies, drilling down into sub-goals and actionable items.”
Hoshin Kanri Practitioner
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Somedeb Santra
26/09/2024
Pernod Ricard India
X Matrix Framework Clarified Strategy Execution
“I gained better clarity on strategy execution through the use of the X Matrix framework.”
Hoshin Kanri Practitioner
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Yogesh Kolkar
25/09/2024
Pernod Ricard India
Hoshin Kanri Implementation Simplified KPI Resolution
“I gained ideas on how to resolve challenging KPI issues; implementing the Hoshin Kanri concept at our unit for KPIs is very straightforward.”
Hoshin Kanri Practitioner