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British Council
Enabling Impact Through Thoughtful Operational Excellence
As a globally respected institution promoting cultural relations and educational opportunities, British Council operates in a mission-driven environment where precision, transparency, and stakeholder experience are key. Our engagement brought us into teams focused on enhancing internal processes, strengthening problem-solving capabilities, and aligning operations to support scalable and consistent service delivery. The commitment to continuous improvement was deeply rooted in their purpose-driven approach.
It was a pleasure to collaborate with professionals who bring care and clarity to everything they do. Their openness to evolving systems while preserving mission integrity made the engagement both meaningful and lasting.
Testimonials for Benchmark Six Sigma
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Mamun Zaman
19/12/2013
Senior Manager, Operations, Intertek
In-Depth DMAIC and Practical Techniques
I appreciated how the course was conducted and the techniques taught for identifying the appropriate Six Sigma tools for any operational process. The best part for me was gaining a deep understanding of the DMAIC methodology.
Lean Six Sigma Green Belt
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Mohammad Neyamul Hasan
19/12/2013
Senior Manager, Intertek
Excellent Presentation with Relevant Examples
Mr. Khatri’s presentation was outstanding, and the inclusion of numerous relevant examples made the session engaging and highly effective.
Lean Six Sigma Green Belt
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Monika Kundra
19/12/2013
Senior Manager, Intertek
Engaging and Practical Training Program
The program was conducted in a highly interesting manner, keeping the entire team engaged and participative. We gained valuable insights into the practical application of various concepts.
Lean Six Sigma Green Belt
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Megha Kulwal
19/12/2013
Executive, Intertek
Complex Concepts Made Easy
Despite covering many complex concepts, the trainer made them easy to understand through clear delivery and practical examples, making the learning experience smooth and effective.
Lean Six Sigma Green Belt
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Amit Mehrotra
05/12/2013
DGM, Airtel
Building Six Sigma Experts
Benchmark is truly shaping Six Sigma experts. Their efforts in fostering a strong social and professional community are commendable—keep up the great work!
Lean Practitioner and Lean Guide
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Ashish Sehgal
05/12/2013
Manager Operational Excellence, Airtel
Logically Structured and Well-Presented
The course was very logically structured, and the presentation was excellent, making the concepts clear, organized, and easy to follow.
Lean Practitioner and Lean Guide
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Raman Bansal
05/12/2013
Sr. Manager – Business Excellence, Airtel
Practical Learning for Daily Operations
The key takeaway from Mr. Khatri’s training is the ability to learn and implement concepts in daily operations. Thanks to him, I feel more equipped and confident as a Lean professional.
Lean Practitioner and Lean Guide
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Tharani Devi B
05/12/2013
Senior Manager, Airtel
Intensive and Knowledge-Packed Training
A highly informative 6-day session focused on Quality Tools, with very effective hands-on use of Minitab, making the learning practical and impactful.
Lean Practitioner and Lean Guide