Your cart is currently empty!
American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Susmita Kumari Padhy
Sr. Escalation Officer, Tata Sky
Timeliness and clear content appreciated
“I appreciated the discipline in start and end time, along with the content and explanations provided.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Aarti Yadav
Deputy Manager, GeBBS Health Care Solutions
Realistic Examples and Interactive Teaching Enhanced Learning
“The interactive way the concepts were explained with realistic examples greatly enhanced my learning experience.”
Lean Six Sigma Green Belt
-
Ananda.N
Manager, Teamlease
Clear, practical methods enhanced implementation
“The methods and approaches taught were clear and practical, enhancing my ability to implement these strategies effectively.”
Lean Six Sigma Green Belt
-
Dileep Jena
Project Manager, Tech Mahindra
Well-organized training facilitated comprehension
“The training was very well-organized. The clear structure and flow made it easy to follow and comprehend the material.”
Lean Six Sigma Black Belt
-
Omkar Salunke
Associate BPM Consultant, Tech Mahindra
Enhanced understanding instills application confidence
“Post-course completion, my enhanced understanding of Quality principles has instilled confidence in applying these concepts to my professional and personal life, showcasing the value-addition of the training.”
Lean Six Sigma Green Belt
-
TEJINDER SINGH
Team Leader, Tech Mahindra
Consultant’s confidence inspires further training
“The consultant’s confidence and thorough knowledge were impressive, and I am now considering further training with him for a Black Belt course.”
Lean Six Sigma Green Belt
-
Ms.
Manufacturing Excellence, Tega Industries Limited
Highly informative session delivered excellently
“The session was highly informative, and everything was delivered in the best possible way.”
Lean Six Sigma Green Belt
-
Rahul Chanda
Quality Analyst, Teleperformance
Interactive trainers enhanced learning
“The trainers were interactive and excelled at relating the materials to real-life examples, enhancing the learning experience.”
Lean Six Sigma Green Belt