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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Lokesh Anbalagan
DGM, Cognizant
Excellent Material and Trainer Provided Wonderful Methodology
“The course material and trainer were excellent, providing a wonderful methodology.”
Lean Six Sigma Green Belt
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Nitin Chawla
Engineering Manager, Rockwell Collins
Presentation Method Fascinating; Benefits Work and Personal Life
“The presentation method made this course stand out from any I’ve attended before. It’s fascinating and delivers both work and personal life benefits. I am especially eager for more health sector examples in the future, as that’s where I see great potential.”
Lean Six Sigma Green Belt
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Yogesh Kumar Gupta
Senior Consultant – Process Management, Colt Technologies
Thorough Course Provided Comprehensive Understanding
“The course content was very thorough and well-organized. The training provided a comprehensive understanding of Six Sigma methodologies.”
Lean Six Sigma Black Belt
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Dilip Kumar.k
Project coordinator, RR Donnelley
Detailed Explanations on Scoping and Charter Preparation
“The detailed explanations on project scoping and charter preparation were insightful and practical for eliminating defects. This is a wide range of skills that all professionals should look to develop.”
Lean Six Sigma Green Belt
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Vemuri Yugandhara Rao
Sr. Manager, S&P Global
Engaging Course with Thorough, Easy-to-Follow Methodology
“I found the course incredibly engaging, with a teaching methodology that was both thorough and easy to follow. The trainers’ expertise in delivering the course material facilitated a deeper understanding of Six Sigma principles.”
Lean Six Sigma Green Belt
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Sumedha Das
Senior Reseach Associate, S&P Global
Diverse Participants Enhanced Learning Experience
“People from diverse backgrounds and experiences came together to interact and learn, which made the experience richer for everyone involved.”
Lean Six Sigma Green Belt
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VELMURUGAN.V.
DY.MANAGER, Consul Neowatt Power Solutions Private Limited
Well-Structured Course Valuable for Professionals and Students
“I found the course to be well-structured and systematic, valuable for working professionals and students aiming to apply these skills in their fields.”
Lean Six Sigma Green Belt
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Dhakshnamurthy Vajravelu
Lead Engineer, Samsung India Electronics Private Limited
Quiz Competitions Highlighted Trainers’ Enthusiasm
“The quiz competition was a highlight, showcasing the trainers’ enthusiasm and fostering a good interaction during the session.”
Lean Six Sigma Green Belt

