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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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A.Mathavan
Operation Officer, FedEx
Learning to Solve Daily Problems with Six Sigma Techniques Was a Game Changer
“Learning how day-to-day problems can be effectively solved with Six Sigma techniques was a game changer for me, enhancing how I approach challenges in my organization.”
Lean Six Sigma Green Belt
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Ompal Singh
Dy. Manager, FFV Services
Detailed Coverage with Interesting Examples Kept Us Engaged
“The detailed course coverage with interesting examples kept us engaged.”
Lean Six Sigma Green Belt
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GJ Mahaalakshumi
Industrial Engineer, Tata Advanced Systems
Real-Life Examples Helped Understand and Remember Concepts
“The best part of the training was the real life examples given by the instructor, which helped us to understand and remember the concepts easily.”
Lean Six Sigma Green Belt
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Srinath V
Chief Manager, TATA AIG General Insurance Company
Excellent Explanations of DMAIC, Hypothesis Testing, FMEA, and More
“The thorough explanation of DMAIC, hypothesis testing, FMEA, correlation, and regression methods was excellent.”
Lean Six Sigma Green Belt
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Ishita Dey
Quality Lead, Fiserv India Private Limited
Trainer’s Expertise and Real-Life Applications Enriched Learning
“I expected to work directly with data using DMAIC tools, and the trainer’s expertise, coupled with his effective resolutions and interaction, provided everything needed to engage deeply with the course material. The trainer’s ability to relate concepts to real-life situations greatly enriched my learning experience.”
Lean Six Sigma Green Belt
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DEEPSIKHA SARKAR
SPECIALIST, Flex
Extremely Beneficial Course Content Despite Venue Issues
“Although the venue was less than ideal, impacting the learning environment, the course content itself was extremely beneficial.”
Lean Six Sigma Green Belt
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Jean-Christophe Oswaldo BEGUINOT
General Manager, Forges Tardieu Limited
Insightful Statistics Refreshers with Practical Examples
“The statistics refreshers were insightful and the examples given were practical, enhancing the professionalism and well-designed structure of the course.”
Lean Six Sigma Green Belt
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Sathyanarayanan D
Manager, Franklin Templeton
Informative Session with Excellent Trainer
“Very informative and knowledge sharing session and trainer was very good in taking us through the entire session…”
Lean Six Sigma Black Belt