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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Raj Kishore Prasad
Regional Service Manager, SSK Retails Pvt. Limited
Best Session with Detailed Analysis Phase; Nice Environment
“The entire session, including the analysis phase with ANOVA and Chi Square test details, was the best for providing classes, and the study environment was very nice.”
Lean Six Sigma Green Belt
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Mahesh P K
DGM-Manufacturing, Dynaflex Private Limited
Informative Material and Humor Enhanced Understanding
“The study material and examples given during training were highly informative, and the instructor’s sense of humor made the learning process enjoyable. My understanding of structured problem-solving using the LSS methodology has greatly improved.”
Lean Six Sigma Green Belt
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Gaurav Ojha
Quality Engineer, EC Blade & Tools Private Limited
Knowledge and New Techniques for Solving Business Problems Were Valuable
“The knowledge and new techniques to solve business problems were highly valuable.”
Lean Six Sigma Green Belt
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RAMANAN SUGIRTHA RAJU
ENGINEER, Stats Chippac
Practical Orientation Covered Areas Previously Unaware Of
“The practical orientation of the training covered a lot of areas I was not already aware of.”
Lean Six Sigma Black Belt
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Yasmeen Syed
Process Manager, eClerx
Comprehensive Coverage of All Topics Appreciated
“The coverage of all the topics was comprehensive and detailed. I appreciated the thorough approach taken by the trainer.”
Lean Six Sigma Black Belt
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Rahul Saxena
Sr Manager Operations, Ehaat Limited
Content Presented Clearly in Excellent Training Session
“The content was presented in a way that was easy to follow and understand, thanks to the excellent training session.”
Lean Six Sigma Green Belt
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Amit Singh
MARKETING MANAGER, ELCOM International Private Limited
Well-Organized Four-Day Program Provided Comprehensive Learning
“The structure and content of the four-day program were well-organized, providing a comprehensive learning experience.”
Lean Six Sigma Green Belt
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Yean Fai Liu
Quality Manager, Emirates Palace
Detailed Content Included High Amount of Valuable Information
“The detailed content included a high amount of valuable information.”
Lean Six Sigma Green Belt