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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Rohit Banger
Senior Technical Manager, Danone Nutricia
Maximum Examples Effectively Explained Concepts
“The course’s ability to explain through maximum examples was incredibly effective and appreciated.”
Lean Six Sigma Green Belt
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Vikash Pankaj Chaturvedi
Modern Trade Manager Online, Shahnaz Husain
Attention to Detail Made Complex Concepts Easy
“The attention to detail and clarity provided throughout the course made complex concepts easy to understand.”
Lean Six Sigma Green Belt
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JITENDER TYAGI
SR. QUALITY ENGINEER, Dee Emm Giken Private Limited
Clear Explanations Made Complex Concepts Easy to Grasp
“The explanations provided were clear, using examples that made complex concepts easy to grasp.”
Lean Six Sigma Green Belt
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ARUN P KINGER
Migrations Manager, Shell
Relevant Practical Examples Simplified Complex Concepts
“The practical examples used throughout the course were not only relevant but also made complex concepts easier to understand.”
Lean Six Sigma Green Belt
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ANINDRA SHANKAR MISRA
Senior Analyst, Deloitte
Learned About Six Sigma Application Across Industries
“The training provided a lot of knowledge about Six Sigma’s application to various industry levels.”
Lean Six Sigma Green Belt
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Sharmistha Roy Chaudhuri
Team Leader, Denave India Private Limited
Classes Conducted with Day-to-Day Examples for Better Relatability
“The way the classes were conducted, keeping in mind that there are people from different industries present, was excellent. The use of day-to-day basic examples helped us relate to the concepts better.”
Lean Six Sigma Black Belt
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POOVARASAN M
Assistant Manager, Siemens Gamesa Renewable Energy
Well-Structured Course Improved Marketing Skills and CV
“The sequence of course contents was well-structured, which made it the best course for marketing and to improve my CV.”
Lean Six Sigma Green Belt
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Akshay Jain
Student, SIIB
Engaging Trainee Competition Enhanced Participation
“The competition amongst the trainees to increase participation was a great way to keep us engaged and motivated. Benchmark Six Sigma course helps me understand the tools and techniques for implementing Six Sigma in a more effective way.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt