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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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ANUJ KUMAR SINGH
05/03/2017
ASST. MANAGER, Bank of America
Engaging Interactive Sessions with Practical Applications
“The interactive sessions throughout the program were very beneficial. They kept the participants engaged and allowed for practical application of the concepts.”
Lean Six Sigma Black Belt
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Kamal Kumar Jindal
05/03/2017
Senior Associate, Delhivery
Comprehensive Course with Knowledgeable Trainer
“The course content was comprehensive, and the trainer was very knowledgeable about all concepts of Six Sigma. The training venue and batch size were also well-suited for effective learning.”
Lean Six Sigma Black Belt
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Paras Sachdeva
05/03/2017
Senior Project Lead, Ericsson
Trainer’s Expertise Made It One of the Best Training Experiences
“The trainer’s expertise was evident throughout the course. It was one of the best training experiences I have had.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sumeet
05/03/2017
Assistant Manager, Luminous Power Technologies Pvt. Limited
Examples Simplified Complex Concepts Effectively
“The examples provided to understand various situations were the best part of the training. They made complex concepts easier to grasp.”
Lean Six Sigma Black Belt
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Jatin Raliya
05/03/2017
Manager, Bank of America
Excellent Materials and Engaging Sessions
“The learning material and trainer were excellent. The interactive nature of the sessions made the training very engaging.”
Lean Six Sigma Black Belt
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VISVANATHAN T
05/03/2017
General Manager, Trident Group
Comprehensive material enhanced subject understanding
“The course material provided was comprehensive and highly informative. It significantly enhanced my understanding of the subject matter.”
Lean Six Sigma Black Belt
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Abhinav Bhatia
05/03/2017
Team Leader, Bank of America
Excellent Presentation with Clear Visual Aids
“The presentation was excellent, making the material easy to follow and understand. The visual aids and clear explanations greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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Madhu Boorada
19/02/2017
Sr Associate Consultant, Infosys
Relevant Examples Made Learning Engaging
“The training included relevant examples, making the learning process engaging and applicable. The sessions were excellent, with in-depth analysis of topics and enough case studies to reinforce the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt