Your cart is currently empty!
American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Nagumalli M Srikanth
18/06/2017
IT Analyst, Tata Consultancy Services
Helpful Materials and Faculty’s Detailed Attention Ensured Effective Grasp
“The course material, pre-course material, and faculty interest in explaining each person with their core example were very helpful. This detailed attention ensured that everyone grasped the concepts effectively.”
Lean Six Sigma Black Belt
-
MUHAMED ABUBAKER ASHIF
18/06/2017
Reliability Engineer, PETRONAS
Insightful Content and Practicals Exceeded Expectations
“The content and practicals provided during the training were very insightful. I feel like I learned a lot more in-depth information about Six Sigma than I had expected.”
Lean Six Sigma Black Belt
-
M S Ramesh
08/06/2017
Asst Manager, Automotive Robotics India Private Limited
Trainer’s Expertise Boosted Training Effectiveness.
“The trainer’s experience was evident throughout the course. Their expertise greatly contributed to the overall effectiveness of the training.”
Lean Six Sigma Black Belt
-
Nirmala Chukka
08/06/2017
Sr Manager, Agility logistics
Comprehensive Training for Thorough Understanding
“The training is designed to ensure all concepts are covered fully. This comprehensive approach provided a thorough understanding of the material.”
Lean Six Sigma Black Belt
-
Sharmila Sasikumar
08/06/2017
Team Lead, Groupon
Practical Examples and Detailed Explanations by Excellent Instructor
“The training provided very practical examples and good detailed explanations. The instructor was excellent and made complex topics easy to understand.”
Lean Six Sigma Black Belt
-
Vidhya R
08/06/2017
Assistant Manager, Mobius Knowledge Services
Trainer’s Depth Was Impressive; Comprehensive Understanding
“The depth the trainer went into was impressive. This thorough approach provided a comprehensive understanding of the material.”
Lean Six Sigma Black Belt
-
K.PRABHAKARAN
08/06/2017
Quality Analyst, IBM
Excellent Trainer and Course Material
“The trainer and course material were both excellent. This combination made for an effective and engaging training program.”
Lean Six Sigma Black Belt
-
B. Shankar
08/06/2017
Team Leader, IQ Back Office India Private Limited
Outstanding Presentation Made Complex Concepts Easy
“The presentation of the training material was outstanding. The clear and engaging delivery made complex concepts easy to understand.”
Lean Six Sigma Black Belt