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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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ANIL POONIA
21/01/2018
Manager-Quality, Jumio India Private Limited
Material Easy to Understand; Fantastic Learning
“The material was easy to understand. Benchmark Six Sigma provides fantastic learning and gives a clear vision.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Azam Sharif
21/01/2018
Team Leader, Jumio India Private Limited
Mr. Khatri Is Amazing and Perfect Instructor
“Mr. Khatri is amazing and very perfect for teaching this course. His expertise made the green belt class very enjoyable and informative.”
Lean Six Sigma Green Belt
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Raja K
21/01/2018
Specialist, Maersk
Tools and Methods Section Was Impressive
“I found the Tools and Methods section particularly impressive. My feedback on the Benchmark Six Sigma website is that it offers valuable knowledge and is well-constructed.”
Lean Six Sigma Green Belt
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Ganesh Jothivelan
21/01/2018
Engineering Program Manager, Hewlett Packard
Very Good Training and Expertise Provided
“The training and expertise on Six Sigma were very good. The Benchmark Six Sigma website is a good site for information on Six Sigma.”
Lean Six Sigma Green Belt
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DEEPAK KHULLAR
21/01/2018
Assistant Manager, Jumio India Private Limited
Faculty Is Amazing; Effective Green Belt Program
“The faculty is amazing. Mr. Khatri gave great explanations with appropriate examples, making the green belt program very effective.”
Lean Six Sigma Green Belt
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Shaiju P K
21/01/2018
Account Manager, Schawk India Private Limited
Comprehensive Coverage of Production Management Subjects
“What impressed me the most was the comprehensive coverage of all key subjects related to production management. In my opinion, the Benchmark Six Sigma website offers exceptional quality training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
RITU PANJWANI
17/12/2017
Senior Process Engineer, Rave Technologies – Northgate Public Services
Training Was Thorough and Detailed; Satisfactory Experience
“Everything in the training was up to mark. The thorough and detailed approach made the learning experience very satisfactory.”
Lean Six Sigma Black Belt
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Saravanan Krishnamoorthy
17/12/2017
Director of Operations, GeBBS Health Care Solutions
Hands-On Experiments Made Tool Understanding Easier
“The practical experiments and more exercises to understand the tools were very helpful. This hands-on approach made the concepts easier to grasp and apply.”
Lean Six Sigma Black Belt