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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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BANDREDDI RAMANJANEYULU
04/02/2018
QUALITY CONTROL EXECUTIVE (QA/QT), Medall Healthcare Private Limited
Focus on USL and LSL Was Most Valuable
“The focus on USL (Upper Specification Limit) and LSL (Lower Specification Limit) was what I found most valuable.”
Lean Six Sigma Green Belt
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N. Santhosh Kumar
04/02/2018
Assistant Manager, Shantha biotech Pvt.Limited. -A sanofi company
Highly Recommend Benchmark for Comprehensive Training
“I highly recommend Benchmark Six Sigma to anyone seeking comprehensive training. The way they manage the course curriculum over the four days is commendable, especially their thorough explanation of concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Lata Sharma
04/02/2018
Lead Business Analyst, UnitedHealth Group
Well-structured training effectively spread out
“I found the training to be well-structured and effectively spread out over the four days, which was particularly beneficial.”
Lean Six Sigma Green Belt
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Pradeep kumar
04/02/2018
Clinical Research Associate, Shantha biotech Pvt.Limited. -A sanofi company
Will Recommend Benchmark Six Sigma to Friends
“I’ll be sure to recommend Benchmark Six Sigma to my friends.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Sumit Parmar
04/02/2018
Workforce Analyst, Amazon
Interactive sessions were most enjoyable and effective.
“I found the interactive sessions to be the most enjoyable and effective.”
Lean Six Sigma Green Belt
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Surendra Kumar Vyas Pentakota
04/02/2018
Sr.Manager, Novartis
Mr. Khatri’s Real-World Experiences Valuable
“I found Mr. Khatri’s real-world experiences particularly valuable during the sessions.”
Lean Six Sigma Green Belt
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INDRAJIT MUKHERJEE
28/01/2018
ASSOCIATE PROFESSOR, IIT Mumbai
Impressed by Planning and Comprehensive Detail
“What I found most impressive was the meticulous planning and comprehensive detail evident throughout the course”
Lean Six Sigma Green Belt
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Sunil Vishwakarma
28/01/2018
Operations Manager, Vodafone
Vast content was best part of training
“The Vast content provided during this training was the best parrt of it all “
Lean Six Sigma Green Belt