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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Ankit Kohli
25/03/2018
Senior Manager, Nestle
Exceptionally Well-Conducted Training; Best Experience
“The training was conducted exceptionally well, with the trainer explaining each topic in the simplest manner, using examples that made it easy to relate to and understand. My comment for the Benchmark Six Sigma website is that this was one of the best classroom training experiences I’ve had in a long time. The trainer, being highly experienced in this field, could understand and address all our questions effectively, drawing from a wide range of industry exposures. This alignment with our queries and providing the best solutions was incredibly valuable.”
Lean Six Sigma Green Belt
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Nimish Singh
25/03/2018
Senior Technical Recruiter, The Judge Group
Concise, to-the-point training appreciated
“I appreciated the brevity of the training. It was concise and to the point.”
Lean Six Sigma Green Belt
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Avik Chatterjee
25/03/2018
Manager, Oxigen Services Private Limited
Trainer’s Professional Approach Enhanced Learning Process
“I was particularly impressed by the trainer’s professional approach. The Benchmark Six Sigma website delivered an extremely satisfying training experience, with effective delivery techniques that enhanced the overall learning process.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
MANMOHAN SINGH RAWAT
25/03/2018
Manager, CyberTribe
Training Was Easy to Understand with Clear Concepts
“The training was easy to understand. I appreciated the clarity and simplicity with which the concepts were delivered.”
Lean Six Sigma Green Belt
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Himanshu Sharma
25/03/2018
Senior Manager, Home Credit
Awesome Presentation Skills; Practical Approach
“The trainer’s presentation skills were awesome. The practical approach ensured I stayed focused and engaged throughout the training.”
Lean Six Sigma Green Belt
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Iyyanar Periyasmay
25/03/2018
Sr.Manager, Home Credit
Engaging Practical Approach Kept Focused
“I liked the method of training. The practical approach of the course made it very engaging, and I couldn’t take my focus away from the training even for a second.”
Lean Six Sigma Green Belt
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Naheed Aullyjane
20/03/2018
Manager, MauBank
Detailed Insights Provided by Professional Instructors
“The training provided detailed insights on how to perform any action deeply and professionally. The instructors were very professional and thorough, making them the best instructors.”
Lean Six Sigma Black Belt
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Soumitra Paul
20/03/2018
Manager-Maintenance, Coca-Cola
Relevant Statistical Tools Provided Insights
“The statistical tools taught were very relevant and useful. The course provided valuable insights, and all the examples were highly applicable.”
Lean Six Sigma Black Belt