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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Lalith Lochan Kuralla
08/04/2018
Investigations Advisor, Amazon
Helpful Examples Enhanced Understanding of Concepts.
“The examples provided for concepts were very helpful.”
Lean Six Sigma Green Belt
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VIKESH KUMAR JAIN
08/04/2018
Deputy Manger, Glaxo Smithkline Consumer Health care Limited
Outstanding Teaching Method by Benchmark Six Sigma
“The way of teaching was outstanding. Benchmark Six Sigma offers the best in-class training.”
Lean Six Sigma Green Belt
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Surender Rawat
08/04/2018
Senior Manager, Ison BPO India Private Limited
Effective Explanations; Benchmark Masters Six Sigma Training
“The way topics were explained alongside examples was very effective. Benchmark Six Sigma is truly a master of Six Sigma training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Chetti Mukesh
08/04/2018
QA, Inspiredge IT Solutions
Impressive Teaching; Suggest Longer Training Period
“The way of teaching was impressive. I would suggest increasing the training period to cover even more material.”
Lean Six Sigma Green Belt
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Pawandeep Singh
08/04/2018
Assitant Manager, British Telecom
Analyze Phase Particularly Beneficial
“The Analyze Phase was particularly beneficial. This phase helped me understand how to gain knowledge and implement it in projects.”
Lean Six Sigma Green Belt
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John Prakash
08/04/2018
Manager QMS, Inspiredge IT Solutions
Concept-Oriented Trainer Shared Diverse Examples
“The trainer was concept-oriented and shared examples from different industries rather than just completing the course material.”
Lean Six Sigma Green Belt
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Manasa VLS
08/04/2018
Senior Investigations Advisor, Amazon
Course was informative, understandable, and successful.
“The course was very informative and easily understandable. The sessions went well.”
Lean Six Sigma Green Belt
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Sunaina Joshi
08/04/2018
Classroom Trainer/Process Trainer, VIVO Mobile
Interactive trainer with relevant examples eased understanding
“The interaction with the trainer and the use of many examples made the concepts easier to understand. The examples were relevant to every industry and field.”
Lean Six Sigma Green Belt