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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Chandra A C
02/05/2018
Assistant Manager, Home Credit
Helpful Analyze Phase and Project Charter
“The Analyze phase, Project Charter preparation, and addressing the solutions were particularly helpful.”
Lean Six Sigma Green Belt
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KIRAN KUMAR A N
02/05/2018
Manager – Prodcution Control Team, Wibmo Software
Interesting course with knowledgeable, helpful trainer
“The entire course was interesting, and the trainer was very knowledgeable and helpful. We had an excellent understanding of the entire process of the training.”
Lean Six Sigma Green Belt
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Suneel Valecha
02/05/2018
Associate Manager, Red Hat
Best Training Ever Attended; Instructor Exceptional
“The instructor explained everything in a way that people from any background could understand. This was by far the best training I have ever attended!”
Lean Six Sigma Green Belt
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Nikhil Chavda
02/05/2018
Team Lead, Tech Mahindra
Simple, effective teaching with good examples
“A good set of examples were provided, and the teaching was simple and effective. Knowledge was imparted in the simplest manner possible.”
Lean Six Sigma Green Belt
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MEGHANA K
02/05/2018
ADVISOR RISK INVESTIGATIONS, Amazon
Comprehensive Coverage of All Topics Provided.
“All topics were well covered.”
Lean Six Sigma Green Belt
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KAVITHA M
02/05/2018
Associate Operation Manager, Cognizant
Instructor Explained Clearly and Easily
“The instructor’s way of explaining was straightforward and easy to follow, making learning effective.”
Lean Six Sigma Green Belt
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Natarajan K
29/04/2018
Senior Manager, CMA CGM
Tools and Data Interpretation Well Explained
“All the tools used and how to interpret different types of data were well explained. The examples given were good and relatable, helping me manage my work efficiently. Overall, the training was excellent and well-facilitated by Mr. Srinivasan.”
Lean Six Sigma Green Belt
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Ajay Vijayan Pisharody
29/04/2018
Key Account Manager, TALIS Valves India Private Limited
Well-Structured Course with Clear Explanations and Interactive Sessions
“The course was structured with a nice flow and interactive sessions. The instructor explained the concepts clearly, helping to understand and get an overview of the tools (graphical and statistical) in four days.”
Lean Six Sigma Green Belt