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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
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Nagaraj D
17/06/2018
Assistant Manager, Trans Car India Private Limited
Helpful examples; highly recommend the course
“The examples used to explain the topics were very helpful. Yes, I highly recommend it.”
Lean Six Sigma Green Belt
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BALAJI.G
17/06/2018
Engineer, Poclain hydraulics
Six Sigma Statistical Tools Were Very Helpful
“The Six Sigma statistical tools were very helpful.”
Lean Six Sigma Green Belt
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GOKUL G
17/06/2018
SENIOR PRODUCTION EXECUTIVE, Apollo Tyres
Informative Training Experience Highlights Success
“The training was very informative.”
Lean Six Sigma Green Belt
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Hemachandiran Shanmugam
17/06/2018
Senior Executive, Omega Healthcare
Practical Approach and Practice Sessions Beneficial
“The practical approach and the practice sessions were very beneficial. Overall, it was a good training session.”
Lean Six Sigma Green Belt
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PADMANABAN V
17/06/2018
SIX SIGMA COORDINATOR, DUFIL
Beneficial Interactive Sessions; Immense Learning
“The interactive sessions were very beneficial. It’s actually worth the time. So many learnings in 4 days. The training gives an immense idea about the Six Sigma course.”
Lean Six Sigma Green Belt
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Sivakumar V
17/06/2018
Process Manager, ICICI
Techniques Taught with Real-Time Examples
“The techniques were taught with real-time examples, which helped me grasp the content fully.”
Lean Six Sigma Green Belt
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Fernando Beno
17/06/2018
Manager, Cognizant
Course Coverage Was Detailed and Well-Balanced
“The course coverage was very detailed and well-balanced.”
Lean Six Sigma Green Belt
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Shailendra Singh Gothra
08/06/2018
National Head – SCM, Future Supply Chains Limited
Excellent Content and Approach; Well-Designed and Understandable
“The content and approach were excellent. The course is well-designed, and even a new person can relate to the concepts and understand how to use them in their professional life.”
Lean Six Sigma Green Belt