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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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RAM KUMAR JORRIGALA
25/06/2018
Senior Team Leader, Factset Systems India Private Limited
Detailed and Well-Organized Course Material Enhanced Understanding
“The course material was very detailed and well-organized. It greatly contributed to my understanding and retention of the concepts.”
Lean Six Sigma Black Belt
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Shailendra Singh Gothra
25/06/2018
National Head – SCM, Future Supply Chains Limited
Insightful Training Highlighted Importance of Statistical Data
“The content of the training was very insightful. When I came to Benchmark, I thought it was just a certification I needed to go for, but the value statistical data brings made me realize the importance of a certification course and its impact on existing knowledge.”
Lean Six Sigma Black Belt
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JAYASHREE FRANCIS
25/06/2018
Gainsight Software Private Limited
Engaging Training with Patient and Passionate Instructors
“The excellent instructor made the training very engaging. The best coaches at Benchmark displayed amazing patience and passion for the subject.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
BISWAJTI
25/06/2018
GROUP LEAD- DATA MANAGEMENT AND DATABASE OPERATIONS, Novartis
Impressive Course Design and Trainer Expertise
“The design of the course and trainers’ know-how of the subject were impressive. The well-managed curricula and interactive sessions, along with the thorough and experienced trainers, made the training excellent.”
Lean Six Sigma Black Belt
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Vikram gantashala
25/06/2018
Quality auditor, UnitedHealth Group
Effective teaching provided valuable insights
“The teaching in the training was very effective. The course was good and provided valuable insights.”
Lean Six Sigma Black Belt
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Reya Elizabeth Philip
25/06/2018
Head of Risk Managment- Commercial Business, Vidal Health Insurance TPA Private Limited
Easy understanding; excellent trainers made effective
“The ease of understanding and the excellent trainers made the training very effective. The overall experience was highly beneficial.”
Lean Six Sigma Black Belt
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Amol Eknath Metkar
25/06/2018
Manager, Abbott India Limited
Training Enhanced Tool Utilization Effectively and Beneficially.
“The focus on tools was very beneficial. The training provided practical knowledge on using various tools effectively.”
Lean Six Sigma Black Belt
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Sibin Thomas
24/06/2018
Project Manager, eClinical Works
Trainer Explained Topics with Good Examples
“The trainer explained all the topics with good examples, which helped us understand all the scenarios.”
Lean Six Sigma Green Belt