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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Satyabrata Goswami
26/08/2018
Sales Manager, Easeroom
Examples Used Helped Clear Concepts; Suggests More Days for Thorough Learning
“The examples used in the training helped clear the concepts for me. Benchmark’s subject coverage is huge; I suggest more days to clear the concepts thoroughly.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Rayeesa Mir
26/08/2018
Senior Project Manager, Honeywell
Well-Structured Training with Good Participation
“The training was well structured and well delivered. Benchmark provides very good training content, and the trainer’s participation with each team member is very good.”
Lean Six Sigma Black Belt
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J.Raja Sekhar
07/08/2018
Exe- Maintenace, Coca-Cola
Valuable Knowledge-Enhancing Resources
The resources provided in this workshop are highly valuable and will significantly contribute to my knowledge growth and professional development.
Lean Six Sigma Green Belt
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Arjun Kumar Sahu
07/08/2018
Manager, Quality Assurance, Coca-Cola
Effective Training for All Levels
This is a highly effective training program, suitable even for participants who use the tools without prior foundational knowledge, making complex concepts accessible and practical.
Lean Six Sigma Green Belt
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Soumitra Paul
07/08/2018
Vendor Manager, Coca-Cola
Effective Course with Practical Tools
The course was highly effective, offering extensive use of statistical tools and relevant examples that made the concepts practical and easy to apply.
Lean Six Sigma Green Belt
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Sanjay Anand Malik
07/08/2018
Team Lead, Coca-Cola
Excellent Delivery and Structured Content
The trainer’s delivery was outstanding, and the course content was well-structured, making the learning experience clear, engaging, and effective.
Lean Six Sigma Green Belt
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Richa Prakash Dwivedi
22/07/2018
Project Manager, Deutsche Bank
Detailed Explanations Made Benchmark the Best Institute
“The detailed explanation of concepts provided a deeper understanding. Benchmark is the best institute for GB and BB training.”
Lean Six Sigma Black Belt
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PONRAJ PERISWAMI
22/07/2018
Deputy General Manager – SCM, Cole Parmer India Private Limited
Simplified Teaching with Examples Made Learning Accessible
“The use of examples and effective communication greatly helped in understanding Lean Six Sigma. The simplified way of teaching made the training very accessible.”
Lean Six Sigma Black Belt