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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Anil Devaraj
23/12/2018
DGM, Aurobindo Pharma Limited
Effective Training for Manufacturing Process Improvement
“The presentation and examples used during the training were very effective. This training is a must for manufacturing personnel intending to improve real-time processes.”
Lean Six Sigma Black Belt
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Jeetendra K Menghani
23/12/2018
Associate Manager, Adani Power Limited
Engaging Training with Valuable Insights Provided
“The contents and the speaker were very engaging. The training provided valuable insights and knowledge.”
Lean Six Sigma Black Belt
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Lakshmi Naarayanan Jayaraman
23/12/2018
Head of Innovation, Equiniti India
Clear and Useful Concepts and Examples Enhanced Understanding
“The concepts and examples discussed were very clear and useful. Benchmark offers good training that enhances understanding and application of concepts.”
Lean Six Sigma Black Belt
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Manish Kumar
23/12/2018
Senior Office, Adani Power Limited
Useful Examples Enhanced Learning Experience
“The examples provided were very useful in illustrating the concepts. They made the learning experience more practical and relatable.”
Lean Six Sigma Black Belt
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Arjun Kumar Sahu
23/12/2018
Manager, Coca-Cola
Good Examples and Content Flow Enhanced Training
“The very good examples and good flow of content made the training very effective. Benchmark offers a training module that is applicable in various business fields.”
Lean Six Sigma Black Belt
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Mohammed Danish S P
23/12/2018
Sales Accounts Manager, Damudi Steel
Helpful Examples Made Concepts Relatable
“The examples used during the training were very helpful. They made the concepts more relatable and easier to understand.”
Lean Six Sigma Black Belt
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SIVASHANKARI T
23/12/2018
Deputy General Manager, Global Healthcare Billing Partners Private Limited
Simplified Explanations with Clear Examples
“The explanations using simplified examples were very helpful. Benchmark ensures that complex concepts are made easy to grasp through clear examples.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Jignesh Desai
23/12/2018
Assistant Manager, Adani Enterprise Limited
Training Analysis Deepened Subject Understanding
“The analysis section of the training was very insightful. It helped deepen my understanding of the subject.”
Lean Six Sigma Black Belt